Elements and Performance Criteria
- Reflect cultural awareness in work practice
- Use culturally appropriate work practices to demonstrate awareness of culture as a factor in all human behaviour.
- Use work practices that create a culturally and psychologically safe environment for all persons.
- Review and modify work practices in consultation with persons from diverse cultural backgrounds.
- Accept cultural diversity as a basis for effective workplace and professional relationships
- Show respect for cultural diversity in all communication and interactions with colleagues, visitors and offenders.
- Use specific strategies to eliminate bias and discrimination in the workplace.
- Contribute to the development of workplace and professional relationships based on acceptance of cultural diversity.
- Communicate effectively with culturally diverse persons
- Resolve cross-cultural misunderstandings