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Elements and Performance Criteria

  1. Supervise project team.
  2. Monitor progress of the project.
  3. Maintain project quality.
  4. Maintain communication with key people.

Required Skills

This section describes the essential skills and knowledge and their level required for this unit

Required skills

accessing and using legislation and guidelines that may impact on the project and management of the project

using project planning techniques related to projects that may be reasonably complex in terms of scope degree of risk and political cultural and social factors

detailing requirements writing recommendations and preparing plans requiring precision of expression

negotiating timelines roles and responsibilities with stakeholders and project team members

scheduling project activities

communicating with key people using a range of communication styles to suit different audiences and purposes

using project management tools suited to reasonably complex projects

using communication strategies involving exchanges of often complex oral information

applying riskmanagement techniques in project management

maintaining the commitment motivation and support of team members

using teambuilding strategies

responding to diversity in the workplace

Required knowledge

legislation regulations policies and procedures that might have an impact on the project

Environmental or sustainability legislation regulations and codes of practice applicable to industry

legal and statutory obligations associated with project management in the context of the organisation and its services

role and relationship of projects and their management within the strategic objectives and purposes of the organisation and the wider justice system

current project management and quality assurance methods

organisations recent experience with project management and constraints arising

methods of analysing and costing resource capacity and use

methods of control and accountability of processes and resources

principles of team leadership and team development

objectives and methods for effective negotiation

recording and reporting requirements

opportunities for training professional skills development and learning activities

conflict resolution techniques

justice system structures and political influences

equal employment opportunities equity and diversity principles

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the Assessment Guidelines for this Training Package

Overview of assessment

This unit should be assessed against actual work activities Assessment in simulated activities should only be used to confirm or extend the variables evident in the real work activities

Evidence should be gathered over time and drawn from the range of routine and required work activities relevant to the performance criteria the range statement and the organisational environment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms

the knowledge requirements of this unit

the skill requirements of this unit

application of employability skills as they relate to this unit

ability to manage projects in a range of two or more contexts or occasions over time

Context of and specific resources for assessment

Valid assessment of this unit requires

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when managing projects in justice and offender services including coping with difficulties irregularities and breakdowns in routine

copies of legislation policies procedures and guidelines relating to project management

access to appropriate learning and assessment support when required

Method of assessment

Evidence must include observation and information generated in the workplace as well as observation of performance in routine work functions or where this is not possible in a simulated exercise only where necessary to confirm the transferability of the competencies

The following assessment methods are suggested

observation of performance in routine workplace activities within a range of agreed responsibilities and in various work locations

written andor oral questioning to assess knowledge and understanding

completion of workplace documents and reports produced as part of routine work activities

thirdparty reports from experienced practitioners

completion of performance feedback from supervisors and colleagues


simulations or role plays

Guidance information for assessment

Assessment methods should reflect workplace demands and any identified special needs of the candidate including language and literacy implications and cultural factors that may affect responses to the questions

In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Project plan should include some or all of:

roles of the project sponsor

roles and responsibilities of project team

information and communication strategy

inclusions and exclusions from project

expected outcomes and measurable benefits of the project

project objectives, activities and milestones

required resources

resource management strategies

evaluation criteria

quality assurance and improvement methods

budget and financial management strategy

cost estimates

project implementation strategy.

Policies and procedures may include:

federal, and state or territory legislation and local government regulations affecting organisational administration, such as:

public sector management

occupational health and safety

equal employment opportunities


financial management and accounting legislation and regulations

privacy legislation

organisational guidelines and procedures relating to:

project governance


strategic plans

risk management

procurement guidelines

regulations specific to the area of work

operational procedures

reporting and recording procedures

performance management



environmental and sustainable practices.

Project management tools may include:

organisational project governance framework

communications plan

reporting framework

risk analysis

project management software and other tools:

Gantt and bar charts

program evaluation and review technique (PERT) charts

recording systems


cost analysis.

Team leadership should include:

transparent selection and delegation processes

open and democratic decision making

fair and equitable distribution of work and responsibilities

constructive performance appraisal and skills development

supported opportunities to extend experience and performance

clear and accurate information exchange and communication methods

promotion and recognition for the value of diversity and individual differences.

Projects should include a significant range of the following components:

strategic implications for the sponsor

substantial resource implications for the sponsor

a high level of complexity in components of the plan, range of team members, technical requirements of process and objectives

involving senior and specialist key people

involving external organisation.

Resources may include:




technological and information resources.

Key people may include:

team members

senior management

specialist and professional service providers

contracted service providers

technical experts

representatives of service or product consumers.

Quality improvement methods may include:

changes to process and schedules

involvement of additional key people

recruitment of additional and different resources

skills development

strategic focus on removing obstacles

reviewing scope and definitions

changes to the content and distribution of information

streamlining processes to produce more immediate risk assessment.