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Elements and Performance Criteria

1. Assess the need to use defensive techniques
   • Assess the level and nature of risk based on incident risk factors and identified opportunities.
   • Assess incidents to determine the need for defensive techniques against the organisation’s use of force guidelines, legal requirements and emergency response procedures.
   • Assess the capacity to complete the defensive action and consider viability of using alternative actions.
2. Apply defensive techniques
   • Call for assistance and support using authorised alarms and codes.
   • Apply defensive techniques ensuring protection and safety of people involved.
   • Monitor the degree of response against identified opportunities and incident factors.
   • Carry defensive equipment in a secure, protected and accessible position for safe deployment.
   • Present and deploy defensive equipment using recognised techniques.
   • Ensure that physical contact minimises any unnecessary provocation and indignity to the subject.
3. Contain incident
   • Adjust or discontinue response according to changes in circumstances and degree of risk.
   • Use the assistance of responding officers and other appropriate resources to contain the incident.
4. Evaluate response
   • Evaluate and review the effectiveness of responses.
   • Provide accounts of incidents as part of the review and debriefing process.
   • Complete records and reports.
   • Recognise and manage the effects of stress on self using recognised stress management techniques.
5. Assess the need to use defensive techniques
   • Assess the level and nature of risk based on incident risk factors and identified opportunities.
   • Assess incidents to determine the need for defensive techniques against the organisation’s use of force guidelines, legal requirements and emergency response procedures.
   • Assess the capacity to complete the defensive action and consider viability of using alternative actions.
6. Apply defensive techniques
   • Call for assistance and support using authorised alarms and codes.
   • Apply defensive techniques ensuring protection and safety of people involved.
   • Monitor the degree of response against identified opportunities and incident factors.
   • Carry defensive equipment in a secure, protected and accessible position for safe deployment.
   • Present and deploy defensive equipment using recognised techniques.
   • Ensure that physical contact minimises any unnecessary provocation and indignity to the subject.
7. Contain incident
   • Adjust or discontinue response according to changes in circumstances and degree of risk.
   • Use the assistance of responding officers and other appropriate resources to contain the incident.
8. Evaluate response
   • Evaluate and review the effectiveness of responses.
   • Provide accounts of incidents as part of the review and debriefing process.
   • Complete records and reports.
   • Recognise and manage the effects of stress on self using recognised stress management techniques.

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least two occasions.

using effective communication and negotiation skills, especially under pressure, to calm, distract or change focus

providing verbal warnings and clear directions and instructions

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Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

legal requirements and organisation’s policies and procedures related to use of force

duty of care

stress management techniques

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