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Elements and Performance Criteria

1. Monitor the effectiveness of security
   • Ensure that staff members are rostered and duties assigned to maintain effective operation of the security system.
   • Routinely check security information and reports according to organisational requirements.
   • Routinely assess the safety and welfare of all individuals regarding possible hazards.
   • Routinely monitor reports on effective working of equipment, and inaccuracies and malfunctions.
   • Ensure that effective communication and information exchange are maintained between team members, units and key centres in the organisation.
   • Report all security concerns promptly, clearly and accurately to management and key specialist teams.
2. Support team members
   • Provide team members with current information necessary to ensure the effective maintenance of the security system.
   • Confirm and interpret security information and procedures and promote a positive approach to change with team members.
   • Identify and analyse the resources needed by team members to maintain the security system in order to provide advice to management.
   • Identify the skills and performance development required to maintain the security system and provide advice to management and specialist units.
   • Promote the safety and welfare of offenders, team members and the public at all times and in components of the security system.
3. Coordinate emergency response
   • Interpret alarms and respond according to procedures and degree of urgency.
   • Coordinate team response according to the status of the emergency, the safety and welfare of individuals and emergency response procedures.
   • Assess the risk of escalation of incidents and coordinate team action to minimise risks.
   • Use codes and call systems accurately and effectively.
   • Complete security and incident reports, records and registers accurately and comprehensively and provide reports to management or special inquiries.
   • Coordinate debriefing and post-emergency analysis.
4. Monitor the effectiveness of security
   • Ensure that staff members are rostered and duties assigned to maintain effective operation of the security system.
   • Routinely check security information and reports according to organisational requirements.
   • Routinely assess the safety and welfare of all individuals regarding possible hazards.
   • Routinely monitor reports on effective working of equipment, and inaccuracies and malfunctions.
   • Ensure that effective communication and information exchange are maintained between team members, units and key centres in the organisation.
   • Report all security concerns promptly, clearly and accurately to management and key specialist teams.
5. Support team members
   • Provide team members with current information necessary to ensure the effective maintenance of the security system.
   • Confirm and interpret security information and procedures and promote a positive approach to change with team members.
   • Identify and analyse the resources needed by team members to maintain the security system in order to provide advice to management.
   • Identify the skills and performance development required to maintain the security system and provide advice to management and specialist units.
   • Promote the safety and welfare of offenders, team members and the public at all times and in components of the security system.
6. Coordinate emergency response
   • Interpret alarms and respond according to procedures and degree of urgency.
   • Coordinate team response according to the status of the emergency, the safety and welfare of individuals and emergency response procedures.
   • Assess the risk of escalation of incidents and coordinate team action to minimise risks.
   • Use codes and call systems accurately and effectively.
   • Complete security and incident reports, records and registers accurately and comprehensively and provide reports to management or special inquiries.
   • Coordinate debriefing and post-emergency analysis.

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least two occasions.

supervising, coordinating and monitoring all security equipment and strategies required by the security system of the work site and consistent with work role, responsibilities and delegation

anticipating and interpreting the efficiencies and risks of the security system and incidents against security plans and procedures

providing advice on the implementation of security technology and the resources required to maintain the security system

coordinating team responses at incidents and deploying back-up and specialist resources in response to incidents and alarms

coping with a high degree of pressure

using a range of communication equipment and information sources during incidents

evaluating security incidents and potential risks or emergencies

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Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

organisation’s policies and procedures related to the use of security, surveillance and information equipment and emergency response

codes and alarms

organisation’s records and information system

code of conduct

communication techniques

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