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Elements and Performance Criteria

1. Develop a strategic response to incidents.
   • Assess and report on the nature, extent and degree of threat from the incident according to emergency procedures.
   • Identify and notify key people and relevant support agencies and establish communication channels to allow required exchange of information.
   • Analyse resources and vulnerability of the situation and report issues to key people.
   • Identify immediate action required and take action according to emergency procedures.
2. Apply emergency strategies.
   • Comply with safety and security procedures in all actions.
   • Select personal protective equipment according to the requirements of the situation and use according to emergency operating procedures.
   • Guard and protect the welfare of people as the first priority in any action.
   • Maintain safe access and exit according to emergency procedures and situational analysis.
   • Assess, select and apply controls to achieve objectives with minimum damage to people and the environment.
   • Provide immediate response to threat or danger to colleagues while preserving personal safety according to procedures.
   • Identify and report inability to respond or obstacles to response and seek instructions and support according to emergency procedures.
3. Monitor the environment and the incident.
   • Constantly assess factors that may create or increase risk of injury or damage, and report them to authorised people.
   • Maintain protection of evidence according to procedures.
   • Monitor hazard controls to ensure continued effectiveness and accuracy of information.
   • Monitor and maintain own and colleagues' health and morale.
   • Identify and report changes in behaviour and conditions.
4. Evaluate and review the effectiveness of the response.
   • Review and analyse experiences and observations of the incident and report on issues.
   • Provide constructive and honest observations in team discussions and analysis.
   • Support formal organisational and personal debriefings and make positive contributions to requirements.
   • Identify active support needed by team members and provide this with least personal intrusion and according to team member preferences and agreed practice.
   • Identify training needs and opportunities to increase skills required for effective emergency response, investigate options and provide expertise to training programs.

Required Skills

This section describes the essential skills and knowledge and their level required for this unit

Required skills applying organisation policies operating procedures guidelines and delegations related to critical incidents exercising statutory requirements and duty of care designing and implementing strategic approaches to incident responses accurately and safely using security and surveillance equipment in the workplace applying organisations recording and reporting requirements related to critical incidents supervising a response team

Required knowledge organisations policies and procedures covering incident response emergency procedures occupational health and safety and use of tactical response and communications equipment maintenance of records and information systems Organisations environmental and sustainable practices safe and effective use of security surveillance and information equipment organisational structures delegations and chain of command principles of contingency planning and responses employee support services principles of situational analysis problemsolving strategies in critical and emergency situations

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the Assessment Guidelines for this Training Package
Overview of assessment	Evidence for assessment must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments
Critical aspects for assessment and evidence required to demonstrate competency in this unit	In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms the knowledge requirements of this unit the skill requirements of this unit application of employability skills as they relate to this unit ability to provide emergency response to dangerous incidents in a range of two or more contexts or occasions over time
Context of and specific resources for assessment	Valid assessment of this unit requires a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual responsible for supervising emergency response processes in dangerous incidents effectively as part of a coordinated team including coping with difficulties irregularities and changes to routine copies of legislation policies procedures and guidelines relating to emergency response within the organisation access to appropriate learning and assessment support when required
Method of assessment	The following assessment methods are suggested observation of performance in routine workplace activities within a range of agreed responsibilities and in various work locations written andor oral questioning to assess knowledge and understanding completion of workplace documents and reports produced as part of routine work activities thirdparty reports from experienced practitioners completion of performance feedback from supervisors and colleagues
Guidance information for assessment	Assessment methods should reflect workplace demands and any identified special needs of the candidate including language and literacy implications and cultural factors that may affect responses to the questions In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge

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Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Communication channels may include:	radios alarms video recorders close circuit television telephones rolls and registers intercom and public address system records incident briefings, meetings and notes routine and emergency team meetings.
Monitoring will include:	formal and informal reporting preservation of evidence reference to security information and reports risk assessment safety awareness security equipment musters and roll calls routine observation and special surveillance electronic surveillance equipment.

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