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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Clarify research brief
  2. Conduct research
  3. Analyse research findings
  4. Present research findings

Performance Evidence

Evidence of the ability to:

analyse research briefs and agree on requirements with relevant personnel

gather valid and reliable information from a range of sources according to an agreed methodology

analyse and interpret research findings to develop appropriate conclusions and recommendations

present research findings to relevant personnel, in an appropriate format, by agreed deadlines

maintain a system to store, retrieve and maintain contacts and research information

discuss key issues and seek feedback from relevant personnel to improve quality of research.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.


Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

explain features of commonly used quantitative and qualitative research methodologies

explain how to evaluate validity and reliability of an information source

explain typical legal issues that can affect research activities including copyright, intellectual property and privacy legislation

identify reliable sources of advice on legal issues

explain requirements for gathering information with cultural sensitivities

identify work health and safety standards as they relate to working for periods of time on screens and keyboards.