Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

Required Skills

Required skills

communication and teamwork skills to

assist others to operate equipment or programs

seek assistance from multimedia specialists

work collaboratively with colleagues

initiative and enterprise skills to develop recommendations regarding multimedia equipment and programs

literacy skills to

follow online help instructions

interpret equipment information manuals

problemsolving skills to identify and rectify routine operational problems with multimedia equipment

research skills to seek information on available equipment and programs

selfmanagement skills to

prioritise work tasks and meet deadlines

follow workplace procedures

technology skills to

set up multimedia equipment and programs

use the general features of commonly used equipment and programs

Required knowledge

range of current multimedia options relevant to the work context at a generalist level

features and general operating functions of different multimedia options

common faults and ways of rectifying these in multimedia equipment and programs used

scope of repair and maintenance activities that can be undertaken without specialist assistance

sources of information on multimedia equipment and programs

conditions of current licences and equipment maintenance agreements

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

use current multimedia equipment and programs

assist others to use multimedia equipment and programs

correct minor operational faults

report on the use of multimedia equipment and programs and make recommendations for upgrading

Context of and specific resources for assessment

Assessment must ensure access to

a current range of multimedia equipment and programs and associated software applications

audiovisual equipment

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct questioning combined with review of portfolios of evidence and thirdparty workplace reports of onthejob performance

direct observation or verified evidence of the candidate using multimedia equipment and programs

verbal or written questioning to assess knowledge of work health and safety issues and equipment and program features

Assessment methods should closely reflect workplace demands and the needs of particular client groups consider the requirements of different age groups clients with English as a second language clients with disabilities remote library users etc

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

BSBOHSB Apply knowledge of OHS legislation in the workplace

BSBOHS301B Apply knowledge of OHS legislation in the workplace.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Multimedia equipment and programs are constantly changing, and the range used will depend on the workplace and may include both hardware and software:

audio technologies, such as:

current and emerging web technologies

data projectors

digital and satellite television technologies

digital cameras

gaming consoles

high definition and 3-D televisions

interactive whiteboards

online media technologies, such as laser shows

personal computers, laptops, hand-held devices and organisers

software programs

video technologies, such as DVDs.

Work health and safety issues may relate to:

electrical and fire safety

ergonomic working arrangements in relation to furniture and equipment

safe manual-handling practices

safe storage of chemicals and harmful substances

use of personal protective equipment (PPE)

use of mechanical aids, such as:

automated systems

General features and functions of multimedia equipment are:

accessible to general users without a high level of specialist knowledge

frequently used by non-specialists.