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Elements and Performance Criteria

Required Skills

Required skills

analytical skills to

correlate similarities and differences between information and cultural services organisations

link philosophies roles and funding

relate industry knowledge to workplace activities

communication skills to

consult with relevant personnel

critique and discuss new trends and technologies

share information with colleagues

use industry and community networks as sources of information

learning skills to practise job interview techniques

literacy skills to

develop and maintain currency of rsums

interpret professional ethics and codes of practice

read and understand information on given topics

write job application letters

research skills to access information relating to trends emergent technologies work opportunities and career planning in the relevant industry sector

selfmanagement skills to

follow workplace procedures

prioritise work tasks and meet deadlines

technology skills to access and download relevant information from the internet

Required knowledge

sources of information on library and information services andor the cultural industry sectors of museums and galleries

historical development of relevant industry sectors

underpinning values principles and philosophies of the relevant industry sectors

legislation and ethical practices that impact on the relevant industry sectors including privacy child protection copyright and intellectual property

career opportunities and career pathways in the relevant industry sectors

current trends within the relevant industry sectors and the potential impacts and opportunities they present

nature role and functions of relevant major professional associations or industry bodies

employee and employer obligations

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

source assess and evaluate a range of information for the relevant industry sector

explain the value and principles of the relevant industry sector and how they relate to funding and service delivery

recognise legislation relevant to the workplace and ethical issues

identify major industry trends and technology developments

identify a career pathway plan

Context of and specific resources for assessment

Assessment must ensure access to

current sources of industry information

appropriate technology to undertake research and prepare documents

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct questioning combined with review of portfolios of evidence and thirdparty workplace reports of onthejob performance

direct questioning combined with review of portfolios of evidence and third-party workplace reports of onthejob performance

evaluation of candidates response to different scenarios showing ability to apply knowledge

verbal or written questioning to assess knowledge of the development philosophies and services of the relevant industry sector

evaluation of research projects

Assessment methods should closely reflect workplace demands for literacy and the use of business technology

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

BSBIPRA Use and respect copyright

BSBIPR401A Use and respect copyright.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Sources of information may include:	career websites community activities commonwealth and state industrial awards events, such as: conferences seminars social events trade fairs interaction with current industry practitioners job descriptions online social networks print and electronic industry journals and media professional associations and industry bodies reference manuals unions and employer bodies websites workplace documents, such as: handbooks policies and procedures workshops and training programs.
Industry organisations may include:	archives co-located local government services, such as: council gallery library museum tourist information centre community advisory organisations or bureaus cultural centres government departments, agencies or shopfronts libraries, such as: business law medical national and state public and private school TAFE university museums online service providers records and information management services.
Professional associations and industry bodies may include:	Australian Information Industry Association Australian Institute for the Conservation of Cultural Material Australian Library and Information Association Australian School Library Association Australian Society of Archivists Blue Shield Collections Australia Network Council of Australian University Librarians International Council on Archives International Federation of Library Associations and Institutions International Council of Museums Museums Australia National and State Libraries Australasia National Library of Australia Public Libraries Australia Records and Information Management Professionals Australasia.
Key issues and trends may include:	access versus ownership of resources automated systems and self-service systems competition in the information and leisure sectors from traditional and non-traditional sources constraints on the ability to lend e-resources customer expectations declining budgets and levels of government funding demographic changes, such as: aging of the community shifting population bases developments in legislation, particularly in relation to digital resources emerging and evolving technology, such as: e-readers mobile platforms radio frequency identification (RFID) growth in e-resources, such as e-books increasing personal access to broadband telecommunications legislative constraints multi-skilling of labour force need for more effective marketing one-stop shops in locations, such as: councils galleries libraries museums tourist information centres online social networks outsourcing of services, such as cataloguing provision of resources and services online self-funding organisations service and content personalised to users shift from facilities being collection/resource spaces to people places sustainability user pays services virtual libraries, galleries and museums volunteer workforce in cultural sector, including student volunteer activities current and emerging web applications.
Career opportunities and employment conditionsmay relate to:	award provisions basic rights and responsibilities of employers and employees career opportunities, particularly as a consequence of industry changes career pathway plans, including: career objectives details of formal education and training e-portfolio or résumé job search tools and methods professional development plans and activities seeking opportunities for mentoring or multi-skilling short and long-term goals and milestones skill development in finding, applying for and winning positions skill development to meet particular job or career requirements strategies for: job rotation or exchange job sharing multi-tasking work-based projects workplace training employment conditions enterprise bargaining agreements job descriptions job roles labour legislation, such as the Fair Work Act professional development organisational charts.
Structures and operations may relate to:	funding sources, such as: donations private or self-funded public revenue raising through commercial enterprises sponsorships non-profit organisations private-public partnerships public or private organisations.