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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

Required Skills

Required skills

communication skills to

conduct interviews in a reader advisory role

provide customer assistance

share information with colleagues

use social networking to promote literature

information literacy skills to

process information from a range of sources

recognise different types of literature and how to access them

initiative and enterprise skills to develop and implement strategies to promote literature and reading in ways that take account of different reading levels and tastes

learning skills to improve own knowledge about literature and reading

planning and organising skills to

implement strategies to promote literature collections and reading

systematically organise information in a collection to promote access and encourage reading

research skills to

identify current or emerging technologies

locate literary works and information to meet customer needs

selfmanagement skills to

follow workplace procedures

prioritise work tasks and meet deadlines

technology skills to search electronic databases the internet and online catalogues

Required knowledge

concept of literacy and the role organisations play in promoting reading

scope and arrangement of literature collections in libraries and related organisations

literature information sources such as

methods for arranging literature collections

frequently asked literature requests and strategies for answering such requests

literature reference resources and their applications

categories and genres into which literature is divided

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

develop and implement strategies to promote literature and reading

meet customer literature requests

apply information literacy skills when promoting literature and reading

promote the use of an organisations collections and resources

Context of and specific resources for assessment

Assessment must ensure access to

literature reference tools and resources

current industry systems to research information about literature

information about current and emerging technologies to promote literature

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

case study or problemsolving exercises to assess ability to respond to a variety of literary information needs including a range of clients formats and categories of literary works

verbal or written questioning to assess the knowledge of literaturebased resources

direct observation of the candidate presenting literaturebased promotional activities

direct observation of the candidate working with customers and promoting a range of literature

review of portfolios of evidence such as promotional materials and thirdparty workplace reports of onthejob performance

Assessment methods should closely reflect workplace demands and the needs of particular client groups consider the requirements of different age groups clients with English as a second language clients with disabilities remote library users etc

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

CULEVPA Develop and promote activities events and public programs

CULEVP503A Develop and promote activities, events and public programs.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Promotion of literacy, literature and reading may relate to:	author talks blogs book clubs book talks competitions displays online book discussion groups posters print and electronic annotated bibliographies print and electronic booklists reader's advisory network signage staff and client recommendations story times for all ages websites writing workshops.
Publications may relate to:	books about books best book guides: most popular award winners bibliographies guides on: authors genres themes literary resources, such as: blogs criticisms databases dictionaries encyclopaedias guides histories reviewing journals trade journals websites.
Literature relates to:	children's fiction, including picture books and readers classics and popular works collections of literature in languages other than English different formats, such as: audiovisual: audio books DVDs blu-ray electronic books print in hardback and paperback drama essays fiction genres, such as: fantasy historical humour mystery romance young adult fiction graphic novels imaginative or creative writing independent and publisher reviews non-fiction, such as: biographies memoirs travel logs true crime poetry short stories.
Methodsmay include:	access via library catalogues alphabetically by author blogs by format by intended age group or other criteria related to audience, such as: genre language level reading interests themes classification schemes client reviews content enhancements from online catalogues, such as: links to reviews tables of contents fiction and non-fiction collections literary databases.
Strategies may include:	adult literacy programs book clubs conducting programs for children and young adults from diverse cultural backgrounds pre-school story times providing suitable reading materials in a variety of formats that are relevant for a range of reading abilities rhyme times.
Literature requests may relate to:	age author read-a-likes or books similar to those already read literary research for school or tertiary education, such as: author biographies character and plot information critical analysis reviews reading level recommending a book or worthwhile reading sequels and series text of literary works where the complete title and/or author are unknown titles within a genre or theme.
Organisationsmay include:	community centres cultural centres educational organisations galleries knowledge centres libraries, in particular: academic public school museums physical and online bookstores and library suppliers virtual libraries.