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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Apply information literacy skills to meet needs
  2. Provide customers with search results
  3. Evaluate own work and skills

Required Skills

Required skills

analytical skills to

assess and interpret complex searches

review research outcomes

communication skills to

determine information requirements

discuss and present information to colleagues and customers

literacy skills to critically evaluate complex and varied information ideas and concepts

learning and selfmanagement skills to

learning and selfmanagement skills to:

recognise own information literacy skills

take responsibility for own ongoing learning and professional development

problemsolving skills to locate the best sources of information for specific needs

research skills to source analyse interpret and apply complex and varied information references

selfmanagement skills to

prioritise work tasks and meet deadlines

follow workplace procedures

teamwork skills to seek feedback from colleagues

technology skills to

use automated systems for research purposes

use complex databases

Required knowledge

concepts of information literacy and the information literate person

range of information sources and technologies available to meet a wide range of information needs

copyright moral rights and intellectual property issues and legislation that impact on the research use and distribution of information

information and resources available for the development of information literacy skills

professional development opportunities and career development strategies in the relevant work context

principles of lifelong learning and how they relate to information literacy

role of information literacy in different occupations

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

source and present varied complex information ideas or concepts

implement planned strategies to develop and extend own information literacy skills

use complex and contemporary technology to provide information in response to customer requests

Context of and specific resources for assessment

Assessment must ensure access to

a range of information sources including print and electronic

industrycurrent systems and technology

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct questioning combined with review of portfolios of evidence and thirdparty workplace reports of onthejob performance

direct questioning combined with review of portfolios of evidence and third-party workplace reports of onthejob performance

project to research a workrelated topic and a brief presentation on information sourced

review of a simple report prepared in response to a specified information need

Assessment methods should closely reflect workplace demands and the needs of particular client groups consider the requirements of different age groups clients with English as a second language clients with disabilities remote library users etc

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

CULINMA Analyse and describe information resources

CULINM501A Analyse and describe information resources.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Information literacy may relate to:

being able to locate, evaluate and use information effectively

information seeking skills

recognising when information is needed

research and computer literacy skills.

An information literate person may be defined as one who:

(Australian and New Zealand Information Literacy Framework 2004)

applies prior and new information to construct new concepts or create new understandings

critically evaluates information and the information seeking process

finds needed information effectively and efficiently

manages information collected or generated

recognises the need for information and determines the nature and extent of the information need.

Information needs may relate to:

authoritative source

currency

format of required information, such as:

audio or video recordings

electronic files

images

texts

level of readership required, such as suitable for:

different age groups

general interest

scholarly and academic research

school assignments

purpose and intended outcomes of information search.

Search strategies may relate to:

brainstorming keywords and phrases

consulting with colleagues regarding similar searches

consulting with topic experts or external organisations

internet searches

mind mapping

refining or narrowing search terms

searching, such as:

electronic databases

external organisations’ websites or remote databases

other library catalogues

own library catalogue

subject headings

topics

use of Boolean operators.

Search tools may include:

card/paper indexes

datasets

electronic databases

internet

online catalogues

print or online indexing services.

Search results may include:

bibliographic citations

explanation of search strategy used

information obtained from websites or external organisations

list of records retrieved from internet search

list of records retrieved from searching electronic databases

results of catalogue search.

Critically analysingmay involve:

comparing

considering merit

contrasting

critiquing

currency

discussion and debate

reflecting.

Standard referencing styles may include:

Australian Government Information Management Office (AGIMO)

Australian Government Publishing Service (AGPS)

American Psychological Association (APA)

Chicago Manual of Style

Harvard referencing style

Modern Language Association (MLA) of America.

Communication methods may include:

blogs

documents

email

face-to-face (individual or group)

fax

mail

phone

SMS

Twitter

verbal

web technologies.

Copyright and licensing issues may include:

conditions of licensing agreements for digital resources

copyright declarations

copyright warnings

restrictions on access and use of electronic resources

restrictions regarding reproduction of works or parts of works.

Strategies and opportunities may include:

participating actively in relevant industry associations

participating in professional development and other learning opportunities

participating in, and contributing to, discussion through:

conferences

courses

journals

meetings

seminars

reading current literature, including specialist journals and industry magazines

seeking opportunities for coaching or mentoring

supporting the development of information literacy skills in the workplace.

Lifelong learning relates to:

continuous building of skills and knowledge throughout life

equipping library clients with the skills to seek information for themselves

fostering learning throughout life

ways that libraries promote lifelong learning, for example, through user education programs.

Current and emerging technologiesmay include:

digital technologies and their applications in contemporary libraries

electronic networks, such as:

e-lists

electronic newsletters

rich site summary (RSS) feeds

internet/web-based systems and services

podcasts

social networking applications

software applications

videoconferencing

web technologies.