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Elements and Performance Criteria

Required Skills

Required skills

communication skills to make suggestions for improvement in work practices

literacy skills to

use classification systems

read workplace documentation

numeracy skills to count and check information resources

planning and organising skills to undertake a range of administrative organisational and maintenance tasks in a logical and timely manner

selfmanagement skills to

follow workplace procedures

prioritise work tasks and meet deadlines

teamwork skills to work collaboratively with others on the job

technology skills to use current industry systems in relation to processing and maintaining information resources

Required knowledge

standard methods of organising and arranging materials equipment and information including

arrangements designed to facilitate access to materials and information

common classification systems and formats

basic information technology security procedures

organisational policies and procedures regarding processing repair maintenance and disposal or replacement of damaged items

range of protective and security devices for materials in different formats

work health and safety requirements

safe manualhandling techniques

types of damage and deterioration for print and electronic information and different protection and storage options

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

process and maintain information resources according to established procedures

apply broad knowledge of classification systems and techniques for processing and maintaining information resources

process and maintain print audiovisual and multimedia information resources

Context of and specific resources for assessment

Assessment must ensure

use of industrycurrent equipment and classification systems

information resources to be processed and maintained

relevant policy and procedures documents

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct questioning combined with review of portfolios of evidence and thirdparty workplace reports of onthejob performance

direct questioning combined with review of portfolios of evidence and third-party workplace reports of onthejob performance

direct observation of the candidate undertaking processing activities

review of resources processed and repaired by the candidate

verbal or written questioning to assess knowledge of classification systems and procedures

Assessment methods should closely reflect workplace demands and the needs of particular client groups consider the requirements of different age groups clients with English as a second language clients with disabilities remote library users etc

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

CULINMA Use established cataloguing tools

CULINM301A Use established cataloguing tools.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Information resources may be:	audiovisual or multimedia formats, such as: CDs computer games DVDs kits digital, such as: e-books e-journals online print-based, such as: books journals magazines maps posters serials.
Security measures may include:	automated security systems magnetic devices, such as those used with CD and DVD covers magnetic security strips, such as tattle tapes manual or informal security systems, such as the use of dummy cases for CDs and DVDs.
Processing and storage may include:	affixing call number and other identifying labels affixing date due slips checking shelf-ready resources on receipt from external centres completing partially outsourced tasks packaging kits and audiovisual formats in customised containers physical processing of information resources (also known as pre-processing or end-processing) recording information, such as call number, author and title on handwritten or computer-generated labels and affixing to items reinforcing spine with contact, or covering with contact stamping with accession number or order number stamping with library property stamp storage in customised packaging, shelving or hanging racks use of protective book jackets or laminated sheets.
Classification systems may include:	common arrangements, such as by: class format genre size specialist classifications or arrangements standard book numbering schemes, such as: author and title marks CutterSanborn standard classification schemes, such as: Dewey Decimal Classification (DDC) Library of Congress.
Damaged resources may relate to:	desensitisation of security devices fading due to light exposure missing pages, items or part of a kit pest infestation damage smoke vandalism water ingress wear and tear.
Basic maintenance and minor repairs may relate to:	applying protective coverings, such as: contact plastic or laminated book and magazine jackets cleaning CDs and DVDs mending packaging of kits repairing or replacing pages replacing broken CD or DVD cases replacing security devices strengthening spines.