Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Source information
2. Determine the nature of the information need, in accordance with work requirement and in consultation with relevant colleagues
3. Accurately define the purpose, or required outcome, of the information search
4. Identify a range of potentially appropriate sources of information
5. Select and use appropriate information retrieval strategies
6. Assess information
7. Review information and select content to suit specific needs
8. Check the capacity of information retrieved to meet the required purpose, and take action accordingly
9. Prepare/present information
10. Record information in line with organisational or user requirements
11. Draft text, if required, including all appropriate information
12. Express information within the text clearly, concisely and accurately
13. Present information accurately in an appropriate context or format appropriate to the purpose and in accordance with required guidelines
14. Develop information literacy skills
15. Assess information literacy needs against work requirements/planned career outcomes
16. Take actions to develop own information literacy skills based on identified needs

Required Skills

Required skills

basic research skills to identify appropriate sources use questioning and active listening skills to elicit information take notes sort and process information technology skills to source information on an automated system literacy skills to convey information clearly concisely and coherently

Required knowledge

types of information resources available on a range of topics relevant to the job role or required outcome techniques and procedures for accessing different information sources including the use of current technology relevant protocols or organisational policies and procedures in relation to the presentation or recording of different types of information

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package
Critical aspects for assessment and evidence required to demonstrate competency in this unit	Evidence of the following is essential ability to locate evaluate and use relevant information in response to an identified need ability to present information in a logical wellorganised and appropriate manner active development of own information literacy skills industryrealistic time lines and conditions for completion of tasks
Context of and specific resources for assessment	Assessment must ensure use of current information data and information systems access to information sources including relevant technology
Method of assessment	A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate project to research workrelated topic and to deliver information sourced in a brief presentation review of a simple report prepared by the candidate in response to a specified information need
	Holistic assessment with other units relevant to the industry sector workplace and job role is recommended

---

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Sources of information may include:	printed references media internet colleagues product suppliers lectures or presentations
Context or format for information may relate to:	level of formality style of presentation nature of audience urgency of information need
Actions to develop information literacy skills may include:	reading current literature, including specialist journals and industry magazines participating actively in relevant industry associations participating in professional development and other learning opportunities participating in, and contributing to, discussion through conferences, meetings, seminars, courses and journals enhancing knowledge of current technologies

---