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Elements and Performance Criteria

Process information resources
Label and protect information resources appropriately and apply security measures, in accordance with procedures
Make suggestions for processing and storage taking into account the expected life, use of, and demand for the material
Accurately record and process details of information resources in accordance with organisational procedures and processing systems
Promptly identify problems with processing system or procedures and report to relevant personnel
Arrange resources to facilitate access
Check and organise information resources promptly for appropriate arrangement or classification
Correctly and tidily shelve printed resources in accordance with the required classification order
Arrange non-printed resources in accordance with the required classification systems
Regularly check resources for correct arrangement and promptly detect missing or damaged material
Undertake basic maintenance and minor repairs of resources
Move and transfer material using correct procedures when required, including electronic material
Follow safety procedures, including safe manual handling techniques when arranging material

Required Skills

Required skills

planning and organisational skills to undertake a range of administrative organisational and maintenance tasks in a logical and timely manner

technology skills to use current industry systems

literacy skills to use classification systems

numeracy skills to count and check information resources

Required knowledge

standard methods of organising and arranging materials equipment and information including common classification systems formats and other arrangements designed to facilitate access to materials and information

basic information technology security procedures

range of protective and security devices for materials in different formats

occupational health and safety requirements including safe manual handling techniques

types of damage and deterioration for print and electronic information and different protection and storage options

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

ability to correctly process and arrange information resources in accordance with established procedures both print and electronic

broad knowledge of classification systems and techniques for processing and arranging information resources

practical demonstration of skill to process and arrange information resources both print and electronic

Context of and specific resources for assessment

Assessment must ensure

use of industry current equipment and classification systems

access to information resources to be processedarranged

access to relevant policies and procedures manuals

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

direct observation of the candidate undertaking processing activities

review of resources processedarranged by the candidate

oral or written questioning to assess knowledge of classification systems and procedures

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

BSBCMNA Develop keyboard skills

BSBCMN108A Develop keyboard skills

BSBCMNA Use business technology

BSBCMN205A Use business technology.

Range Statement


The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Information resources may be:	print electronic, e.g. CD-ROMs, toys, videos, cassettes equipment, e.g. audio-visual hardware and items, computers and printers displays

Classification systems used may include:	standard classification schemes, e.g. Dewey, Library of Congress standard book numbering schemes, e.g. Cutter-Sanborn or author/title marks other common arrangements, e.g. by size, format, class, genre specialist classifications or arrangements

Damaged material may relate to:	wear and tear vandalism water smoke pest infestation damage desensitisation

Basic maintenance and minor repairs may include:	replacing pages repairing pages strengthening spines