1. Establish need and scope of activities, events or programs
   • Identify and develop programs which meet current/future organisational priorities and policies and which contribute to sustainable museum practice
   • Assess program activities in the context of the whole institution, where no overall program strategy exists
   • Evaluate external influences on program development
   • Identify the need for the activity/event/program based on customer needs, current development initiatives and wider community needs
   • Establish educational, interpretive and commercial objectives of the activity in consultation with appropriate stakeholders
2. Develop concepts for activities, events or programs
   • Undertake appropriate research and develop appropriate storylines and/or interpretive messages/themes accordingly
   • Integrate appropriate cultural and environmental protocols into concept development
   • Identify and utilise the service of other specialists as required
   • Ensure the activity, event or program is physically and technically feasible within existing resource constraints
   • Present a proposal for approval to relevant personnel in accordance with the organisation's policies and procedures
3. Plan resource requirements
   • Specify and obtain the resources required to complete each aspect of the activity, event or program
   • Clearly identify and agree ON timeframes for the preparation of the activity, event or program with all relevant parties
   • Identify the effect of the activity, event or program on other activities and people, and take appropriate steps to coordinate activities
   • Confirm that facilities are capable of delivering activities to the specified range of users and provide a suitable and safe environment
   • Ensure resources to operate the facilities are available and suitable
   • Undertake a risk audit for the activity and incorporate relevant issues into activity development in accordance with regulations and organisational procedures
4. Develop support materials
   • Identify existing information materials and assess their suitability to the activity, event or program and audience
   • Develop information materials to suit the purpose of the activity, event or program and the requirements of users
   • Ensure information materials contain valid and reliable information and appropriate interpretations
   • Develop information materials within resource and time constraints and ensure accessibility
5. Evaluate activity, event or program
   • Obtain formal and informal feedback from customers and colleagues during piloting or conduct of the activity
   • Modify activity according to feedback received or use feedback to inform future development
   • Establish and implement ongoing review mechanisms to ensure continuous improvement of the activity where appropriate

Not applicable

The Evidence Guide describes the underpinning knowledge and skills that must be demonstrated to prove competence It is essential for assessment and must be read in conjunction with the performance criteria the Range Statement and the Assessment Guidelines of the relevant Training Package

Critical aspects of evidence required to demonstrate competency in this unit

The following evidence is critical to the judgement of competence in this unit

ability to apply the research development and evaluation process to an activity event or program

detailed knowledge of subject matter and ability to apply that knowledge to the development of an activity or program that meets the needs of the particular customer group

Context of assessment and consistency of performance

The assessment context must provide for

assessment conducted over a period of time to allow the candidate to develop pilot and evaluate the activity

integration of workplacerealistic constraints for the development process eg budget space limitations other resource constraints

Relationships to other units

This unit has strong linkages to other Public Programs units and to the guiding and interpretive units in the Tourism Training Package Combined assessment andor training with those units may be appropriate for example

THTFTGA Prepare specialised interpretive content culturalheritage environments

THTFTG14A - Prepare specialised interpretive content (cultural/heritage environments)

CULMSA Integrate knowledge of education and learning into museum activities

CULMS004A - Integrate knowledge of education and learning into museum activities

Other Exhibition units

Method of assessment

Assessment may incorporate a range of methods to assess performance and the application of essential underpinning knowledge and might include

project to develop and evaluate an activity program or event for a nominated customer grouporganisation

oral or written questioning to assess knowledge of development processes

review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

Assessment methods should closely reflect workplace demands and the needs of particular groups eg people with disabilities and people who may have literacy or numeracy difficulties such as speakers of languages other than English remote communities and those with interrupted schooling

Essential skills and knowledge

Assessment must include evidence of the following knowledge and skills

subject matter around which the activity program or event is developed

features of typical policies procedures and practices relating to the provision of public activities events and programs

concept of sustainable museum practice and its relevance to the development of public programs

sources of advice and specialist assistance for activity development

planning and scheduling for activity event or program

interpretation techniques suitable for a wide range of audiences

relevant resources for planning promoting delivering and evaluating activity event or program

cultural protocols to be observed in developing programs including those relating to Aboriginal or Torres Strait Islander contexts

copyright moral rights and intellectual property issues and legislation that impact on the development of activities including those relevant to Indigenous cultures

other relevant legislation including Child Protection and Trade Practices

literacy skills sufficient to develop varied and complex support materials

numeracy skills sufficient to estimate costs and work with budgets

Specific resource requirements

Assessment of this unit requires access to

relevant organisational documentation

equipment and resources relevant to the activity program or event

Generic employability skills

The seven key competencies represent generic skills considered for effective work participation The bracketed numbering against each of the key competencies indicates the performance level required in this unit

Level represents the competence to undertake tasks effectively

Level represents the competence to manage tasks

Level represents the competence to use concepts for evaluating and reshaping tasks

How can communication of ideas and information be applied

Developing interpretive themes and messages

How can information be collected analysed and organised

Evaluating information to inform the development process

How are activities planned and organised

Organising resource allocations and other practical details

How can team work be applied

Consulting with specialists on activity development

How can the use of mathematical ideas and techniques be applied

Estimatingadjusting costs

How can problem solving skills be applied

Adjusting program to meet a particular need

How can the use of technology be applied

Integrating technology into activity presentation

The Evidence Guide describes the underpinning knowledge and skills that must be demonstrated to prove competence It is essential for assessment and must be read in conjunction with the performance criteria the Range Statement and the Assessment Guidelines of the relevant Training Package

Critical aspects of evidence required to demonstrate competency in this unit

The following evidence is critical to the judgement of competence in this unit

ability to apply the research development and evaluation process to an activity event or program

detailed knowledge of subject matter and ability to apply that knowledge to the development of an activity or program that meets the needs of the particular customer group

Context of assessment and consistency of performance

The assessment context must provide for

assessment conducted over a period of time to allow the candidate to develop pilot and evaluate the activity

integration of workplacerealistic constraints for the development process eg budget space limitations other resource constraints

Relationships to other units

This unit has strong linkages to other Public Programs units and to the guiding and interpretive units in the Tourism Training Package Combined assessment andor training with those units may be appropriate for example

THTFTGA Prepare specialised interpretive content culturalheritage environments

THTFTG14A - Prepare specialised interpretive content (cultural/heritage environments)

CULMSA Integrate knowledge of education and learning into museum activities

CULMS004A - Integrate knowledge of education and learning into museum activities

Other Exhibition units

Method of assessment

Assessment may incorporate a range of methods to assess performance and the application of essential underpinning knowledge and might include

project to develop and evaluate an activity program or event for a nominated customer grouporganisation

oral or written questioning to assess knowledge of development processes

review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

Assessment methods should closely reflect workplace demands and the needs of particular groups eg people with disabilities and people who may have literacy or numeracy difficulties such as speakers of languages other than English remote communities and those with interrupted schooling

Essential skills and knowledge

Assessment must include evidence of the following knowledge and skills

subject matter around which the activity program or event is developed

features of typical policies procedures and practices relating to the provision of public activities events and programs

concept of sustainable museum practice and its relevance to the development of public programs

sources of advice and specialist assistance for activity development

planning and scheduling for activity event or program

interpretation techniques suitable for a wide range of audiences

relevant resources for planning promoting delivering and evaluating activity event or program

cultural protocols to be observed in developing programs including those relating to Aboriginal or Torres Strait Islander contexts

copyright moral rights and intellectual property issues and legislation that impact on the development of activities including those relevant to Indigenous cultures

other relevant legislation including Child Protection and Trade Practices

literacy skills sufficient to develop varied and complex support materials

numeracy skills sufficient to estimate costs and work with budgets

Specific resource requirements

Assessment of this unit requires access to

relevant organisational documentation

equipment and resources relevant to the activity program or event

Generic employability skills

The seven key competencies represent generic skills considered for effective work participation The bracketed numbering against each of the key competencies indicates the performance level required in this unit

Level represents the competence to undertake tasks effectively

Level represents the competence to manage tasks

Level represents the competence to use concepts for evaluating and reshaping tasks

How can communication of ideas and information be applied

Developing interpretive themes and messages

How can information be collected analysed and organised

Evaluating information to inform the development process

How are activities planned and organised

Organising resource allocations and other practical details

How can team work be applied

Consulting with specialists on activity development

How can the use of mathematical ideas and techniques be applied

Estimatingadjusting costs

How can problem solving skills be applied

Adjusting program to meet a particular need

How can the use of technology be applied

Integrating technology into activity presentation

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that will affect performance.