Elements and Performance Criteria
- Establish need and scope of activities, events or programs
- Identify and develop activities, events or programs which meet current/future organisational priorities and policies and which contribute to sustainable museum practice
- Assess program activities in the context of the whole institution, where no overall program strategy exists
- Evaluate external influences on program development
- Identify the need for the activities, events or programs based on customer needs, current development initiatives and wider community needs
- Establish educational, interpretive and commercial objectives of the activity in consultation with appropriate stakeholders
- Develop concepts for activities, events or programs
- Undertake appropriate research and develop appropriate storylines and/or interpretive messages/themes accordingly
- Integrate appropriate cultural and environmental protocols into concept development
- Identify and utilise the service of other specialists as required
- Ensure the activity, event or program is physically and technically feasible within existing resource constraints
- Present a proposal for approval to relevant personnel in accordance with the organisation's policies and procedures
- Plan resource requirements
- Specify and obtain the resources required to complete each aspect of the activity, event or program
- Clearly identify and agree on timeframes for the preparation of the activity, event or program with all relevant parties
- Identify the effect of the activity, event or program on other activities and people, and take appropriate steps to coordinate activities
- Confirm that facilities are capable of delivering activities to the specified range of users and provide a suitable and safe environment
- Ensure resources required to operate the facilities are available and suitable
- Undertake a risk audit for the activity and incorporate relevant issues into activity development in accordance with regulations and organisational procedures
- Develop support materials
- Identify existing information support materials and assess their suitability to the activity, event or program and audience
- Develop information support materials to suit the purpose of the activity, event or program and the requirements of users
- Ensure information support materials contain valid and reliable information and appropriate interpretations
- Develop information support materials within resource and time constraints and ensure accessibility
- Evaluate activity, event or program
- Obtain formal and informal feedback from customers/users and colleagues during piloting or conduct of the activity
- Modify activity according to feedback received or use feedback to inform future development
- Establish and implement ongoing review mechanisms to ensure continuous improvement of the activity where appropriate