Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Provide pastoral support
   • Monitor mental, emotional and spiritual well-being of the organisation's members.
   • Provide frameworks for responding to crisis.
   • Provide opportunities that enhance spiritual health and wellbeing of the organisation's members.
   • Develop guidance on availability of chaplaincy and other pastoral services to the organisation's members.
   • Develop pastoral care and welfare programs.
   • Identify contact details and leaders within other faith groups within local area.
   • Identify avenues to provide support to family members.
   • Identify support agencies and provide support to members and families.
2. Administer pastoral care
   • Determine the specific pastoral needs of organisation's members through consultation in order to develop pastoral care plan or program.
   • Provide pastoral care to organisation's members in their work, home and leisure environments.
   • Provide pastoral care to family members including those in crisis.
   • Identify pastoral issues and trends.
3. Provide pastoral support
   • Monitor mental, emotional and spiritual well-being of the organisation's members
4. Provide frameworks for responding to crisis
5. Provide opportunities that enhance spiritual health and wellbeing of the organisation's members
6. Develop guidance on availability of chaplaincy and other pastoral services to the organisation's members
7. Develop pastoral care and welfare programs
8. Identify contact details and leaders within other faith groups within local area
9. Identify avenues to provide support to family members
10. Identify support agencies and provide support to members and families
11. Administer pastoral care
    • Determine the specific pastoral needs of organisation's members through consultation in order to develop pastoral care plan or program
12. Provide pastoral care to organisation's members in their work, home and leisure environments
13. Provide pastoral care to family members including those in crisis
14. Identify pastoral issues and trends

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment. Non-essential conditions may be found in the Companion Volume Implementation Guide.

---

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and includes:

adhering to faith standards, organisational policies and procedures selecting language style suitable to audience and context for the purpose of establishing, maintaining and developing relationships actively listening summarising and clarifying ideas using a variety of verbal and non-verbal communication techniques including body language, language style and gesture planning counselling analysing and evaluating information supporting members of other faiths analysing complex personal issues creating a pastoral care plan

---

Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

chaplaincy role world religions together with associated religious beliefs and practices principles of pastoral care relevant organisational processes and protocols relevant support agencies and roles code of behaviour ethical standards confidentiality and privacy requirements relevant organisational policy

---