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Elements and Performance Criteria

1. Plan the delivery of chaplaincy support
   • Identify planning requirements for chaplaincy support from organisational processes.
   • Identify and apply planning tools and or methodologies.
   • Identify, select and obtain all relevant planning factors and other data required.
   • Develop, confirm and document plans.
   • Test plans for accuracy and relevance and agree on them with appropriate personnel.
2. Conduct chaplaincy services
   • Implement and monitor chaplaincy plans and amend them to address changing circumstances.
   • Forward information on the delivery of chaplaincy services to appropriate personnel.
   • Complete, compile and process chaplaincy reports.
   • Provide chaplaincy specific advice during higher level organisational planning.
3. Review the delivery of chaplaincy services
   • Develop and implement review procedures incorporating organisational requirements for the chaplaincy service.
   • Undertake review against specified criteria.
   • Incorporate review outcomes in current and future plans.
4. Plan the delivery of chaplaincy support
   • Identify planning requirements for chaplaincy support from organisational processes
5. Identify and apply planning tools and or methodologies
6. Identify, select and obtain all relevant planning factors and other data required
7. Develop, confirm and document plans
8. Test plans for accuracy and relevance and agree on them with appropriate personnel
9. Conduct chaplaincy services
   • Implement and monitor chaplaincy plans and amend them to address changing circumstances
10. Forward information on the delivery of chaplaincy services to appropriate personnel
11. Complete, compile and process chaplaincy reports
12. Provide chaplaincy specific advice during higher level organisational planning
13. Review the delivery of chaplaincy services
    • Develop and implement review procedures incorporating organisational requirements for the chaplaincy service
14. Undertake review against specified criteria
15. Incorporate review outcomes in current and future plans

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment. Non-essential conditions may be found in the Companion Volume Implementation Guide.

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and includes:

meeting own faith requirements providing support for all faiths analysing complex personal and organisational issues selecting language style suitable to audience and context establishing, maintaining and developing relationships solving problems summarising and clarifying ideas measuring performance against established criteria developing written plans, advice and reports

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Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

world religions and associated religious beliefs and practices denominational doctrines, worship and practices planning processes review processes relevant organisational processes, requirements and procedures chaplaincy roles organisational communication media and conventions

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