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Elements and Performance Criteria

1. Perform within legal and ethical parameters of a Defence environment
   • Apply a clear understanding of required guidelines and legislation as they impact on a Defence legal environment
   • Address the implications of guidelines and legislation
   • Handle client complaints sensitively and in accordance with identified guidelines
   • Handle all requests for client information in accordance with identified guidelines
2. Apply an understanding of the legal framework
   • Work with an understanding of how the law operates in a Defence environment with regard to legal processes, principles and penalties
   • Accurately apply concepts of negligence, duty of care and vicarious liability to a Defence environment
   • Apply a clear understanding of the requirement to obtain consent for treatment
   • Accurately use common legal terms associated with a Defence legal environment
   • Apply the legal requirements and expectations in relation to documented records and reports in a Defence environment
   • Apply mandatory reporting processes in line with jurisdictional requirements
   • Accurately apply client privacy and confidentiality practices
3. Identify legal principles
   • Interpret sources of law to facilitate critical analysis
   • Analyse sources of law critically to determine the legal precedent and determine application to the legal issue
   • Formulate response to the legal issue based on research
   • Communicate responses to inform stakeholders
   • Develop and implement strategies to resolve ethical issues within a Defence environment
   • Take responsibility for addressing ethical issues and legal requirements in line with own work
   • Complete all documentation in accordance with identified guidelines
   • Monitor compliance with legal obligations and requirements
4. Support the rights, interests and needs of clients
   • Comply with legal responsibilities and duty of care in all interactions with clients
   • Support client rights, interests and decisions
   • Encourage the client to exercise their rights to make informed decisions regarding their care
   • Demonstrate respect and support for the dignity of clients
   • Act as an advocate for client in line with identified guidelines and practices within a Defence environment

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment. Non-essential conditions may be found in the Companion Volume Implementation Guide.

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include: applying ethical principles to a Defence environment, including the accurate use of theoretical concepts informing ethical conduct distinction between ethical and legal problems applying problem-solving skills including negotiation and mediation skills, to resolve problems of a difficult nature in a Defence legal environment contributing to resolving and dealing with legal and ethical issues arising in the workplace demonstrating the identification of common legal issues relevant to the Defence environment providing information as required to enhance the application of legal and ethical work practices in Defence using appropriate systems for documentation and management of legal records.

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Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of: applying a knowledge of legal and ethical standards, responsibilities and issues relevant to a Defence legal environment relevant legislation and policies, which must include one or more of the following: Defence Force Discipline Act (DFDA) and related legislation Defence Security Manual (DSM) Privacy Act Archives Act Defence Records Management Policy Manual (POLMAN) work health safety (WHS) legislation Public Governance and Accountability (PGPA) legislation the principles of confidentiality and privacy responsibilities.

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