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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Monitor performance of a community based program
   • Monitor program activities to ensure they are delivered in accordance with contract and/or Service Level Agreement.
   • Review results of monitoring regularly.
2. Plan an evaluation
   • Identify and confirm the purpose and role of the evaluation.
   • Identify and prioritise the needs of the stakeholders of the program.
   • Identify, obtain and develop the necessary evaluation resources.
   • Validate the evaluation plan with stakeholders including:
3. methodology
4. responsibility of appropriate personnel for conducting and participating in evaluations
5. criteria
6. responsibilities for implementation of the evaluation plans
7. means of protection of participants
8. agreement for data collection, storage and retrieval
9. procedures for editing and disseminating reports
10. agreement of the financing
    • Identify, develop and assess validity and reliability of evidence gathering instruments, procedures and sources of information.
11. Conduct the evaluation
    • Collect evidence in accordance with agreed evaluation plan.
    • Identify and record potentially useful information which is not identified in the evaluation plan.
    • Collate and process data relevant to the evaluation.
12. Report on evaluation findings
    • Document issues and conclusions arising from the analysis conducted.
    • Make recommendations to stakeholders on areas of possible improvement.
    • Discuss preliminary findings with stakeholders.
    • Prepare a range of reports to meet the differing needs of stakeholders.
13. Monitor performance of a community based program
    • Monitor program activities to ensure they are delivered in accordance with contract and/or Service Level Agreement.
    • Review results of monitoring regularly.
14. Plan an evaluation
    • Identify and confirm the purpose and role of the evaluation.
    • Identify and prioritise the needs of the stakeholders of the program.
    • Identify, obtain and develop the necessary evaluation resources.
    • Validate the evaluation plan with stakeholders including:
    • methodology
    • responsibility of appropriate personnel for conducting and participating in evaluations
    • responsibilities for implementation of the evaluation plans
    • means of protection of participants
    • agreement for data collection, storage and retrieval
    • procedures for editing and disseminating reports
    • agreement of the financing
    • Identify, develop and assess validity and reliability of evidence gathering instruments, procedures and sources of information.
15. Conduct the evaluation
    • Collect evidence in accordance with agreed evaluation plan.
    • Identify and record potentially useful information which is not identified in the evaluation plan.
    • Collate and process data relevant to the evaluation.
16. Report on evaluation findings
    • Document issues and conclusions arising from the analysis conducted.
    • Make recommendations to stakeholders on areas of possible improvement.
    • Discuss preliminary findings with stakeholders.
    • Prepare a range of reports to meet the differing needs of stakeholders.

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

selecting relevant evaluation information and documentation

accessing and interpreting the organisation's standards and values

analysing records/notes of the evaluation process

explaining the evaluation process

giving clear and precise instructions and advice

discussing the evaluation process with other relevant people

seeking information relevant to the evaluation

discussing the evaluation outcome with the stakeholders

interpreting contract requirements

developing resources to support the evaluation process

communicating with key stakeholders

producing and maintaining documentation

planning projects, work programs

coordinating the work of self and others

investigating training and workforce data

determining and implementing improvement

writing evaluation reports

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Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

access and equity issues of community based population

quantitative and qualitative methods for monitoring and evaluation

data management

what comprises quality community based services

how community based organisations operate

terminology relating to quality evaluation processes

evaluation models/methods

evidence-based practice

records management systems of the organisation

relevant policy, legislation, codes of practice and national standards, including Commonwealth and state/territory legislation

WHS relating to planning and conducting an evaluation

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