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Elements and Performance Criteria

  1. Determine service environments
  2. Use knowledge of service environments to assist in work and to guide problem solving
  3. Determine service environments
  4. Research and identify environmental extremes related to the service environments
  5. Use knowledge of service environments to assist in work and to guide problem solving
  6. Use service environment knowledge when providing recommendations or advice
  7. Use service environment knowledge when writing policy, instructions or reports