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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Maintain ongoing personal competence
   • Identify organisational structures, career pathways and development opportunities.
   • Identify personal and professional performance standards.
   • Identify own training and development needs relevant to area of work, in conjunction with supervisor.
2. Organise and accept responsibility for own work
   • Establish work priorities and deadlines in consultation with supervisor.
   • Plan work activities and communicate progress of work to supervisor and team members.
   • Complete work to the standard expected and according to supervisor's feedback.
3. Maintain work effectiveness
   • Manage own work performance.
   • Recognise and manage personal wellbeing, such as stress, and take action to ensure continued work effectiveness.
   • Seek peer support when required.
4. Maintain ongoing personal competence
   • Identify organisational structures, career pathways and development opportunities.
   • Identify personal and professional performance standards.
   • Identify own training and development needs relevant to area of work, in conjunction with supervisor.
5. Organise and accept responsibility for own work
   • Establish work priorities and deadlines in consultation with supervisor.
   • Plan work activities and communicate progress of work to supervisor and team members.
   • Complete work to the standard expected and according to supervisor's feedback.
6. Maintain work effectiveness
   • Manage own work performance.
   • Recognise and manage personal wellbeing, such as stress, and take action to ensure continued work effectiveness.
   • Seek peer support when required.

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

communicating effectively with others

operating as a member of a team

working within the organisational chain of command

planning work requirements

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Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

organisational employment structures appropriate to individual's occupation

personal and professional performance standards

organisational skill or performance documentation

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