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Elements and Performance Criteria

1. Access sources of information and assistance related to equity and diversity policies and practices
   • Identify sources of information on equity and diversity.
   • Access information and support as required.
2. Implement equity and diversity strategies
   • Identify equity and diversity strategies and communicate to team members.
   • Use training and awareness programs to promote and encourage the benefits of equity and diversity.
   • Provide assistance to maximise individual contribution to the attainment of the team objectives.
   • Provide feedback on equity and diversity strategies to managers.
3. Supervise and monitor the application of equity and diversity in the team
   • Apply processes to resolve grievances and complaints related to equity and diversity.
   • Take prompt action to correct inappropriate behaviour in the workplace.
   • Compile and forward reports on equity and diversity issues.
4. Access sources of information and assistance related to equity and diversity policies and practices
   • Identify sources of information on equity and diversity
5. Access information and support as required
6. Implement equity and diversity strategies
   • Identify equity and diversity strategies and communicate to team members
7. Use training and awareness programs to promote and encourage the benefits of equity and diversity
8. Provide assistance to maximise individual contribution to the attainment of the team objectives
9. Provide feedback on equity and diversity strategies to managers
10. Supervise and monitor the application of equity and diversity in the team
    • Apply processes to resolve grievances and complaints related to equity and diversity
11. Take prompt action to correct inappropriate behaviour in the workplace
12. Compile and forward reports on equity and diversity issues

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment. Non-essential conditions may be found in the Companion Volume Implementation Guide.

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and includes:

applying equity and diversity legislation and guidelines related to unacceptable behaviour writing to the level required to complete workplace forms and reports fostering and promoting equity and diversity practices in the workplace through supervising and monitoring equity and diversity processes implementing equity and diversity strategies resolving grievances and complaints without bias

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Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

relevant equity and diversity legislation, principles, resources, policies and practices types of unacceptable behaviour in the workplace composition, roles and responsibilities of team members techniques for giving and receiving feedback in a constructive manner techniques for supporting others verbal and non-verbal communication techniques

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