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Elements and Performance Criteria

  1. Review programs
  2. Contribute to strategic development
  3. Develop options for improvement
  4. Establish systems to support change

Required Skills

REQUIRED KNOWLEDGEampSKILLS

Knowledge requirements include

principles of costbenefit analysis

principles of internal control including statutory requirements

principles of resource management

knowledge of recording and information management systems

knowledge of planning techniques eg SWOT analysis techniques

financial legislation eg taxable transactions reporting requirements

sound knowledge of financing options

ethical considerations for compliance

Skills requirements include

recording gathering and consolidating financial and resource information

planning skills for scheduling and timetabling implementation

capacity to maintain confidences and operate with discretion

interpersonal skills and communication skills eg liaising listening consulting

report writing and preparation

numeracy skills for calculation of data

Evidence Required

EVIDENCE GUIDE

Assessment of performance requirements in the unit should be undertaken in an industry context The Evidence Guide identifies the critical aspects knowledge and skills to be demonstrated to confirm competency for the unit Competency is demonstrated by performance of all stated criteria including the Range Statement applicable to the workplace

Overview of assessment requirements

To achieve competency in this unit a person must be able to demonstrate

knowledge of standard financial analysis management techniques

ability to review programs

ability to contribute to strategic development

ability to develop options for improvement

ability to establish systems to support change

knowledge of organisational policies and procedures

Critical aspects of evidence

Evidence required for demonstration of consistent performance

Competence in this unit must be assessed over a period of time in order to ensure consistency of performance over the Range Statement and contexts applicable to the work environment

Deliveryassessment relationship to other units

This unit may be assessed on its own or it may be assessed with other units that cover related skills and knowledge

Evidence is most relevant when provided through an integrated activity which combines the elements of competency for the unit or a cluster of units of competency

Assessment requirements

Method of assessment

For valid and reliable assessment of this unit evidence should be gathered through a range of methods to indicate consistent performance

Assessment of this unit of competence will usually include observation of processes and procedures oral andor written questioning on underpinning knowledge and skills and other methods as required

Context of assessment

Assessment of performance requirements in this unit should be undertaken within the financial services industry context and should cover aspects of personalfinancial responsibility and accountability

Aspects of competency including the attainment of relevant knowledge and skills may be assessed in a relevant workplace a closely simulated work environment or other appropriate means that clearly meet industry competency requirements

Resources required for assessment

Assessment of this unit of competence requires access to suitable resources to demonstrate competence

Assessment instruments including personal planner and assessment record book

Access to registered provider of assessment services


Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that will affect performance.

The following variables may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. If bold italicised text is shown in Performance Criteria, details of the text are provided in the Range Statement.

Financial projections may include:

forecasts (eg annual, quarterly)

sales and revenues

tax liabilities

employee costs

profits and losses

rates of returns

Resource management techniques may include:

process analysis

activity analysis

material resource planning and programming

scenario planning

business process re-engineering

benchmarking

value added management

Long term financial objectives may include:

debt retirement

self financing

downsizing

expansion

unit cost reduction

sales targets

Environmental factors may include:

inflation

competitors' behaviour

market share

consumer demand

skills shortages

technology trends

Standard financial analysis techniques may include:

cost-benefit analysis

'what if' analysis

time series

bivariate and multivariate analysis

Organisational strengths and weaknesses may include:

recording systems

work practices

attitudes to risk

market profile

decision making authorities

skills profiles

debt to equity ratio

Variations in projected organisational outcomes may include:

budget expenditures

profits and losses

rate of investment returns

unit costs

sales and revenues

throughput times

response times

quality measures

Improvement options may include:

technical change

organisational change

process redesign

total quality management

debt rescheduling

cash flow monitoring

recruitment

cost-benefit analysis

external advice

Management processes may include:

internal reporting

sign-off authorities

program responsibilities

lending approvals

Expenditure and revenue items may include:

revenue producing expenditures

discretionary expenditures

'stay in business' expenditure

supplier payments

sales

commissions

fees

Recognised communication processes and techniques may include:

staff meetings

newsletters

memos

documented procedures and staff manuals

workshops

task forces

cross functional teams