Elements and Performance Criteria
- Analyse trends in performance
- Data relating to program and organisational performance is gathered and analysed using standard accounting techniques to identify past, current and future performance
- Variations from targets and divergences from trends are researched and evaluated to determine margins of errors and/or repeating patterns
- Trends in performance are assessed in terms of organisational short and long term objectives
- Develop performance indicators
- Performance indicators are developed that link organisational processes, resource uses and organisational objectives to environmental factors
- Performance indicators are developed using processes that are planned, inclusive and realistic within available timeframes and resources
- Components of performance indicators are regularly reviewed for relevance against performance trends and organisational capacities
- Identify options for improvement
- Factors inhibiting performance are identified, minimised or eliminated
- Organisational programs are reviewed to include factors that promote performance in line with available resources
- Value is added through the use of standard financial management techniques such as capital budgeting
- Communication strategies are developed and implemented to facilitate the extension of improvement options in line with operational goals and needs