Elements and Performance Criteria
- Set parameters for community relationships or partnerships
- Applicable occupational health and safety (OHS), environmental, legislative and organisational requirements relevant to building and maintaining community relationships are identified and followed
- Contextual framework is developed to assist in analysing and setting parameters for relationships or partnerships in line with organisational policy and procedures
- Parameters and purpose for the relationships or partnerships are established and agreed
- Benefits and constraints for both parties are recognised and agreed in line with organisational policy and procedures
- Dynamics within and across relationships or partnerships are managed
- Resources are allocated in line with organisational requirements
- Provide information relating to community engagement
- Current community understandings of the organisation are assessed
- Rights and responsibilities of individuals and communities to be involved in organisational processes and decision making are communicated using language and material to suit the audience and occasion
- Opportunities for community involvement in organisational processes and decision making are communicated in ways suited to the diversity of the community
- Build community engagement capacity
- Skill and knowledge requirements of individuals and communities to engage with an organisation are developed using a range of strategies appropriate to individual and community needs
- Opportunities for individuals and communitiesto develop their capacity to engage with an organisation are identified collaboratively
- Informal and formal community networks are tapped into to strengthen local capital and to ensure ongoing capacity
- Barriers to community engagement are identified and solutions formulated and implemented in line with organisational policy, procedures and community context
- Mechanisms for communities to raise their own issues with an organisation are implemented in line with organisational policy, procedures and community context
- Strategies to build community capacity are resourced and promoted in line with organisational policy and procedures
- Document and report on community relationships or partnerships