This describes the essential skills and knowledge and their level required for this unit

Required skills

Technical skills sufficient to apply workplace safety procedures to community engagement strategies evaluate community engagement strategies

Communication skills sufficient to use a range of communication styles to suit different audiences and purposes explain complex and formal policies and concepts to a variety of audiences

Literacy skills sufficient to detail requirements write recommendations and prepare community engagement reports requiring complex language structures and precision of expression

Problem solving skills sufficient to mediate negotiate and attempt to obtain consensus between parties apply lateral thinking to provide solutions and overcome barriers to community engagement

Planning and organisational skills sufficient to develop policies and procedures manage expectations scope design and implement community engagement plans including project time and budget management facilitate community engagement including relationship building networking negotiation conflict management and risk management

Required knowledge

Applicable commonwealth state or territory legislation regulations policies standards codes of practice and established safe practices relevant to the full range of processes for developing and implementing community engagement strategies

Environmental protection requirements including the safe disposal of waste material

Organisational and site standards requirements policies and procedures for developing and implementing community engagement strategies

Community engagement theory principles and techniques

Facilitationprocess management in the context of community engagement

Principles of working within an ethical framework

Community consultation and decisionmaking processes

Power structures and relationships in the community

Processes of both individual advocacy and group advocacy

Models of negotiation

Complex cultural awareness

Community development principles

Diversity in the community

National and state or territory reporting requirements in relation to community engagement

Social justice principles

Organisational policies related to communication and the media

Workplace safety procedures relating to community engagement strategies

Established communication channels and protocols

Problem identification and resolution strategies

Procedures for recording and reporting workplace information

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

A person who demonstrates competency in this unit must be able to provide evidence that they can manage community engagement

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements of this unit and include demonstration of

following applicable commonwealth state or territory legislative and regulatory requirements and codes of practice relevant to managing community engagement

following organisational policies and procedures relevant to managing community engagement

planning designing and implementing community engagement strategies that follow legislative requirements

documenting an implementation strategy for community engagement as part of a plan that has been designed implemented and reviewed showing a measurable outcome using the chosen indicators

communicating with stakeholders to discuss possible approaches to community engagement

reviewing and improving strategies by identifying improvements and benchmarking against plan objectives

Context of and specific resources for assessment

Competency is to be assessed in the workplace or realistically simulated workplace

Assessment is to occur under standard and authorised work practices safety requirements and environmental constraints

Assessment of required knowledge other than confirmatory questions will usually be conducted in an offsite context

Assessment is to follow relevant regulatory or Australian Standards requirements

The following resources should be made available

workplace location or simulated workplace

materials and equipment relevant to undertaking work applicable to this unit

specifications and work instructions

community information case studies or scenarios including current journals and international case studies

community engagement theory principles practices and techniques

procedures and protocols for community engagement including OHS

policy and legislation related to community engagement

Method of assessment

Assessment must satisfy the endorsed Assessment Guidelines of the FPI Training Package

Assessment must satisfy the endorsed Assessment Guidelines of the FPI11 Training Package

Assessment methods must confirm consistency and accuracy of performance over time and in a range of workplace relevant contexts together with application of required knowledge

Assessment must be by direct observation of tasks with questioning on required knowledge and it must also reinforce the integration of employability skills

Assessment methods must confirm the ability to access and correctly interpret and apply the required knowledge

Assessment may be applied under projectrelated conditions real or simulated and require evidence of process

Assessment must confirm a reasonable inference that competency is able not only to be satisfied under the particular circumstance but is able to be transferred to other circumstances

Assessment may be in conjunction with assessment of other units of competency

The assessment environment should not disadvantage the candidate

Assessment practices should take into account any relevant language or cultural issues related to Aboriginality gender or language backgrounds other than English

Where the participant has a disability reasonable adjustment may be applied during assessment

Language and literacy demands of the assessment task should not be higher than those of the work role

OHSrequirements:

Environmental requirements may include:

Legislative requirements:

Organisationalrequirements may include:

Key stakeholders may include:

Community engagement strategies may include:

Barriers to community involvement may include:

Community diversity may include difference in:

Resources may include:

Communication may include:

Engagement capacity may include: