Elements and Performance Criteria
- Analyse order to identify work requirements
- Order is analysed to identify work requirements within Occupational Health and Safety (OHS) regulations, environmental and safe working requirements/practices, Standard Operating Procedures (SOP), and housekeeping requirements
- Order request and consignment note documentation is interpreted
- Required schedules for despatch are identified
- Products in order are identified
- Workplace and product knowledge is used to plan sequence of work
- Appropriate materials handling equipment is selected within timeframe for the despatch
- Prepare goods for dispatch
- Goods are prepared for dispatch within OHS regulations, environmental and safe working requirements/practices, SOP, and housekeeping requirements
- Goods for dispatch are selected, checking against product knowledge, labels and other identification systems
- Products are sorted, assembled and placed in storage or dispatch zones, in accordance with schedule
- Order are placed in storage or dispatch zones in accordance with schedule
- Order is checked against dispatch schedule and order form
- Dispatch product
- Product is dispatched within OHS regulations, environmental and safe working requirements/practices, SOP, and housekeeping requirements
- Load requirements are communicated to carriers representative
- Products are loaded for dispatch using required materials handling equipment
- Damaged product is identified and processed during loading
- Checks are made with the carrier to confirm the load has been secured
- Finalise documentation