Elements and Performance Criteria
- Prepare for orders and despatch
- Process orders
- Use safe manual handling techniques when selecting and processing goods to avoid personal injury.
- Select and compile products in line with order documentation.
- Check products using product knowledge, labels and other identification systems.
- Wrap finished product orders to avoid damage during transportation.
- Avoid wastage of packaging materials; reuse recycled materials and recycle offcuts.
- Check order against despatch schedule and order documentation.
- Sort and consolidated compiled orders in line with organisational procedures.
- Despatch products
- Complete records for despatch and product movement.
- Complete, attach and check load labels and documentation.
- Organise loading in line with organisational procedures.
- Explain transportation requirements to driver.
- Update stock records in line with organisational procedures.
- Record order and despatch problems and report to appropriate personnel.