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Elements and Performance Criteria

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes knowledge of

Legal and organisation requirements on equity diversity discrimination rights confidentiality and sharing information when supporting a client to develop and maintain skills

Principles of group dynamics

Nature of group learning

Factors that affect behaviour in groups

Understanding of group roles leadership and facilitatory techniques

Understanding of role within a care team and when and how to provide feedback about the client

A working knowledge of record keeping practices and procedures in relation to conducting groups for individual client outcomes

OHS policies and procedures that relate to the allied health assistants role in conducting group sessions

Supervisory and reporting protocols of the organisation

Essential skills

It is critical that the candidate demonstrate the ability to

Complete planning processes for group activities

Conduct group sessions for individual client outcomes

Manage individual client outcomes in a group setting

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes the ability to

Use planning skills

Apply group skills including

identifying and managing issues of equality of opportunity and nondiscriminatory practices in group activities

eliciting views and addressing individual needs in groups

putting groups at ease

managing different individual styles within a group

interpreting nonverbal communication

gauging the appropriateness of language for individuals in a group

balancing the needs of the task with the group process

dealing with issues of power influence and authority in the group

Work under direct and indirect supervision

Communicate effectively with clients in a therapeutictreatment relationship

Communicate effectively with supervisors and coworkers

Work within a multidisciplinary team

Use time management personal organisation skills and establishing priorities

Undertake evaluation processes

Evidence Required



The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this competency unit	The individual being assessed must provide evidence of specified essential knowledge as well as skills Observation of workplace performance is essential for assessment of this unit Consistency of performance should be demonstrated over the required range of situations relevant to the workplace Where for reasons of safety space or access to equipment and resources assessment takes place away from the workplace the assessment environment should represent workplace conditions as closely as possible

Access and equity considerations	All workers in the health industry should be aware of access and equity issues in relation to their own area of work All workers should develop their ability to work in a culturally diverse environment In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on health of Aboriginal and Torres Strait Islander people Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on health of Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment	Assessment must be completed in the workplace Relevant guidelines standards and procedures Resources essential for assessment include Equipment and materials for conducting group sessions Workplace health and safety guidelines Other organisation policies and procedures

Range Statement



The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Supervision refers to:	Instructing, advising, and monitoring another person in order to ensure safe and effective performance in carrying out the duties of their position The nature of supervision is flexible and may be conducted by various means including: in person through use of electronic communications media such as telephone or video conferencing, where necessary Frequency of supervision will be determined by factors such as: the task maturity of the person in that position or clinical placement the need to review and assess client conditions and progress in order to establish or alter treatment plans in case of students and assistants the need to correct and develop non clinical aspects such as time management, organisation requirements, communication skills, and other factors supporting the provision of clinical care and working within a team A person under supervision does not require direct (immediate) and continuous personal interaction, but the method and frequency will be determined by factors outlined above

Group sessions may include	Social skills training Communication groups Creative work groups Health related groups Support groups Health promotion groups Functional task based groups eg. cooking and breakfast Therapy based groups eg. upper limb

Sources of information about individual clients may include	Client care plan Individual program plan Rehabilitation plans Client treatment plan Allied health professional instructions Client record Case notes Other forms according to procedures of the organisation Skilled observation approaches

Strategies to determine client availability may include, but are not limited to:	Face to face Telephone Written Flyer

Indicators of conflict may include:	Non-participation and withdrawal Personal comments and attacks Raised voices Rushed speech Agitation Behaviour related to sensory losses

Group skills may include, but are not limited to:	Identifying and managing issues of equality of opportunity and non-discriminatory practices in group activities Eliciting views and addressing individual needs in groups Putting groups at ease Managing different individual styles within a group Interpreting non-verbal communication Gauging the appropriateness of language for individuals in a group Balancing the needs of the task with the group process Dealing with issues of power, influence and authority in group