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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Elements define the essential outcomes.
  2. The Performance Criteria specify the level of performance needed to demonstrate achievement of the Element.
  3. Inform own role
  4. Perform work tasks
  5. Communicate effectively within work role
  6. Identify future pathways

Performance Evidence

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.

There must be evidence that the candidate has:

effectively performed at least three different work tasks within their work role. This includes:

- attending at the workplace at all required times

- communicating with and seeking clarification/guidance from relevant personnel as required

- organising own time to perform work tasks according to deadlines

- using appropriate and/or required clothing and equipment and personal protective equipment

- completing all documentation accurately and on time as required by work task

- gaining feedback for each work task from relevant staff in the workplace

- following all relevant workplace processes, and organisational procedures and policies

- dressing to show respect to staff, clients and community

- communicating respectfully and effectively with staff, clients and community

- respecting the confidentiality of all client information received as part of the role

identified development within own role in discussions with manager or senior staff on at least one occasion by:

- defining how own role contributes to Aboriginal and/or Torres Strait Islander primary health care

- identifying at least one area for skill improvement to perform work tasks and/or at least one area of own interest to pursue within the primary health care context

- seeking opportunities for further development.


Knowledge Evidence

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the work role. This includes knowledge of:

a basic understanding of the purpose of primary health care and in particular its role within the context of Aboriginal and Torres Strait Islander clients and communities

services typically provided by a primary health care service, including health promotion, illness prevention, treatment of chronic diseases, care of the sick, advocacy and community development

staff and teams typically involved in a primary health care service and their specific roles

scope of own work role

organisation standards, policies and procedures relevant to performance of own role

organisation structure, staff and their roles.