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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Elements define the essential outcomes.
2. Set team and individual team member objectives
   • Access organisation, program and action plans and identify priorities/issues for the team in line with organisation requirements
   • Develop team objectives in consultation between workers and supervisor in line with organisation requirements
   • Develop individual objectives in consultation with workers to address team objectives and action plans
3. Identify staffing gaps
   • Work in consultation with supervisors and/or other team members to identify staffing gaps
   • Determine needs for additional staff and/or training/development of existing staff in terms of skills required to achieve identified work outcomes
   • Communicate staffing and training needs to relevant organisation authority for action
4. Supervise daily work schedule
   • Develop duty roster and/or daily work schedule for the team to ensure all required services are met
   • Monitor and adjust work schedules as required to meet action plan needs
5. Facilitate networking and information exchange between team members
   • Identify existing networks for team members and support their use
   • Set up new networks and/or information exchange processes as required to facilitate achievement of identified outcomes
   • Support use of networks and information exchange processes in the work environment
6. Work with management
   • Consult managers on work issues
   • Keep managers informed of work and team issues

Performance Evidence

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.

There must be evidence that the candidate has:

supervised at least one health care team on an ongoing basis by:

identifying current networks and establishing new networks for at least three workers

encouraging the use of networks

setting unit objectives in line with priorities, action plans and organisation requirements

developing individual objectives for at least three workers, in line with organisation requirements

identifying and responding to staff gaps in consultation with others

creating and monitoring team rosters and schedules, adjusting as needed

consulting management as required when specific issues arise.

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Knowledge Evidence

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role.

This includes knowledge of:

relevant requirements of legislation, awards and conditions of service

relevant organisation human resource management policies

strategies to meet staff training needs

networking and information exchange processes

existing program policy

organisation guidelines, policies and procedures.

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