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Elements and Performance Criteria
Performance Evidence
Knowledge Evidence
The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role.
This includes knowledge of:alternative therapies – art, musickey communication modelsconflict resolution strategies for individuals and familiesdebriefing, including:definitions and processesfor selffor colleaguesfactors that the client may consider when contacting a therapist (e.g. kinship, training, confidentiality, gender, cost, approach, personal warmth, sincere concern, whether they can talk in a candid non-defensive way, reputation, understanding)limitations of therapyprocedures for working with clients in crisis (i.e. safety issues, liaising with emergency agencies, calming strategies, etc.)professional boundariesself-healing journeystory maps and storytellingstrategies for assisting clients to access servicesstrategies for overcoming client resistancesuicide and self-harmreferral options.