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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Elements define the essential outcomes.
2. Provide debriefing and support for social and emotional wellbeing workers
   • Provide workers with a supportive environment to discuss social and emotional wellbeing work issues
   • Maintain confidentiality of clients and workers
   • Guide workers through a process of self-reflection and review of key issues relating to social and emotional wellbeing work
   • Assist workers to identify personally confronting issues and utilise them constructively in their work
   • Assist workers to identify and apply appropriate strategies and techniques for protection of self and clients
3. Analyse and evaluate social and emotional wellbeing processes and outcomes
   • Obtain information to clarify issues arising and strategies used to address these issues in social and emotional wellbeing work
   • Clarify client outcomes achieved through the work
   • Analyse strategies and practices used by workers
   • Evaluate the effectiveness of strategies and practices used in social and emotional wellbeing work in terms of outcomes for clients and impact on worker
4. Provide feedback and support to social and emotional wellbeing worker
   • Discuss strategies and practices used by worker in relation to client outcomes and impact on worker
   • Provide feedback to reinforce appropriate social and emotional wellbeing work and/or to support change where required
   • Provide professional guidance to worker as required
   • Support worker to change and/or enhance practices as appropriate

Performance Evidence

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role.

There must be evidence that the candidate has:

supported at least two Aboriginal and/or Torres Strait Islander health workers to provide social and emotional wellbeing support by:

- providing professional feedback, debriefing and support

- using culturally appropriate and safe communication skills with the worker to:

build rapport and trust

obtain information for reviewing practices

support the worker to discuss personally confronting issues

discuss strategies and techniques to protect the worker and clients

maintain confidentiality of the worker and their clients

- reviewing worker’s strategies and practices to reflect on client progress and outcomes, and identify successes and areas for change.

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Knowledge Evidence

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role.

This includes knowledge of:

a range of strategies and practices used to achieve desired client outcomes in relation to social and emotional wellbeing work

advanced skills, knowledge and attributes required to perform the work effectively

potential for work to impact the Aboriginal and/or Torres Strait Islander Health Worker in relation to own personal, family and community issues

strategies and practices to assist and support the Aboriginal and/or Torres Strait Islander Health Worker to prepare for, monitor and deal effectively with the impact of social and emotional wellbeing work.

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