Elements and Performance Criteria
- Undertake research into community health requirements
- Consider and respect community values and beliefs and gender roles and taboos in conducting research in community health needs
- Consult community representatives to establish their priorities and obtain agreement to gather information
- Consult key people from the community and relevant information sources to obtain information and confirm community health needs
- Analyse information obtained to identify community health requirements, maintaining individual privacy and confidentiality
- Conduct, record and report research in line with ethical standards and showing respect for communities, families and individuals involved
- Structure health promotion programs to address identified community needs in consultation with community stakeholders
- Provide health care program to address common problems
- Provide information in plain language to clients about health problems common to their particular client group
- Refer common health problems identified as part of the program in line with community, organisation and legislative/regulatory requirements
- Support clients and families in accessing health care services and associated benefits as required
- Provide guidance, support and assistance to individuals and families coping with social and emotional issues according to identified needs and cultural protocols
- Provide clients with information relevant to promoting and maintaining health in a way they understand readily
- Check client understanding of information through appropriate questioning
- Ensure health care programs support clients to take a self-care approach to health in line with individual needs and organisation and community requirements
- Organise the delivery of health promotion programs
- Provide health care programs to the community in ways that are consistent with Aboriginal and/or Torres Strait Islander community values and beliefs
- Integrate promotion of health screening, surveillance and education activities into the programs, as appropriate
- Where appropriate, organise follow up care for clients with identified health problems using computer and/or paper based registers
- Where appropriate, produce lists of clients with significantly over-due health care checks and employ active recall strategies
- Identify social and environmental interventions that may improve health and implement in partnership with the community and other agencies
- Establish and maintain links with support agencies, resource networks and associated health services in the local and regional area
- Participate in the evaluation of health promotion programs
- Collect and document data to contribute to the evaluation of health programs
- Interpret data according to program and organisation requirements
- Prepare reports from data collected and provided to management in line with organisation guidelines
- Maintain client and community confidentiality in line with organisation and community requirements