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Elements and Performance Criteria

  1. Work within the context of AOD and mental health
  2. Work within legal and ethical boundaries
  3. Work is undertaken with the clients involved with the justice system
  4. Maintain accountability and responsibilities
  5. Observe professional boundaries when working
  6. Complete relevant documentation
  7. Demonstrate commitment to the philosophy of Social and Emotional Well Being
  8. Work with people from culturally and linguistically diverse backgrounds

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes knowledge of

Traditional healing

Cultural law and its consequences

Impact of cultural and spiritual factors on the way mental health problems develop and present

Rights as employees industrial awards duty of care occupational health and safety workers compensation

Support systems available for employees eg counselling unions professional associations

The role rights and responsibilities relating to Social and Emotional Well Being work

legal responsibilities to clients organisation and self

reporting responsibilities

accountability to organisation and community

confidentiality requirements for Social and Emotional Well Being work

ethical responsibilities

professional boundaries

Justice system and its processes

Mental Health Act and relevant regulations

Conflict resolution and mediation

Stress management techniques

The changing roles of Aboriginal men and women in communities

Broad knowledge of

government structures

political structures

adult guardianship

rights of clients

Essential skills

It is critical that the candidate demonstrate the ability to

Undertake AOD and mental health work with a range of clients within the legal and ethical boundaries of the work and with a commitment to the philosophy of Social and Emotional Well Being

Maintain the professional boundaries of the work role and address accountability and responsibilities appropriately

Address the needs of clients from culturally and linguistically diverse backgrounds and balance expectations of the organisation the community and clients

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes the ability to

Use high level effective communication skills

Apply skills in

liaising and networking

problem solving skills

conflict resolution

assertiveness

stress management

advocacy

Work within a team

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects of assessment

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Consistency of performance should be demonstrated over the required range of situations relevant to the workplace

Where for reasons of safety space or access to equipment and resources assessment takes place away from the workplace the assessment environment should represent workplace conditions as closely as possible

Method of assessment

Assessment must take place through a combination of

Small group discussions and participation

Role playsimulation

Workbooks

Case studies

Self assessment journals

Conditions of assessment

This unit includes skills and knowledge specific to Aboriginal andor Torres Strait Islander culture

Assessment must therefore be undertaken by a workplace assessor who has expertise in the unit of competency or who has the current qualification being assessed and who is

Aboriginal or Torres Strait Islander himherself

or

accompanied and advised by an Aboriginal or Torres Strait Islander person who is a recognised member of the community with experience in primary health care

Context of assessment

Competence should be demonstrated working individually under supervision or as part of a primary health care team working with Aboriginal andor Torres Strait Islander clients

Assessment should replicate workplace conditions as far as possible

Related units

This unit may be assessed independently or in conjunction with other units with associated workplace application


Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Cultural respect

This competency standard supports the recognition, protection and continued advancement of the inherent rights, cultures and traditions of Aboriginal and Torres Strait Islander peoples

It recognises that the improvement of the health status of Aboriginal and Torres Strait Islander people must include attention to physical, spiritual, cultural, emotional and social well-being, community capacity and governance

Its application must be culturally sensitive and supportive of traditional healing and health, knowledge and practices

Community control

Community participation and control in decision-making is essential to all aspects of health work, and the role of the health worker is to support the community in this process

Supervision

Supervision must be conducted in accordance with prevailing state/territory and organisation legislative and regulatory requirements

References to supervision may include either direct or indirect supervision of work by more experienced workers, supervisors, managers or other health professionals

A person at this level should only be required to make decisions about clients within the organisation's standard treatment protocols and associated guidelines

Legislative requirements

Federal, state or territory legislation may impact on workers' practices and responsibilities. Implementation of the competency standards should reflect the legislative framework in which a health worker operates. It is recognised that this may sometimes reduce the application of the Range of Variables in practice. However, assessment in the workplace or through simulation should address all essential skills and knowledge across the Range of Variables

Aboriginal and/or Torres Strait Islander Health Workers may be required to operate in situations that do not constitute 'usual practice' due to lack of resources, remote locations and community needs. As a result, they may need to possess more competencies than described by 'usual practice circumstances'

Under all circumstances, the employer must enable the worker to function within the prevailing legislative framework

The context of AOD and mental health work may include:

Statutory framework with which the work takes place

Facts/myths about mental health

Implications of dual diagnosis

History of the local Aboriginal and/or Torres Strait Islander people

Remoteness and access to other services

Traditional/cultural context

Historical context of the work, such as changing attitudes to mental health, alcohol and drug use, changing approaches to working with clients

Changing social context of the work, such as consumer-centred approach, changing government and societal views on mental health, alcohol and drugs, de-institutionalisation

Political context (e.g. government policies and initiatives affecting mental health, community controlled health, community funding)

Economic context (e.g. the current economic status of the client and how it impacts on their mental health, alcohol and drug issues and other addictions)

Services may include:

Counselling

Advocacy

Practical support

Assessment, treatment and management of clients

Referral processes

'Back to Country' principles

Different models of work may include:

Community development and education

Mental health (Social and Emotional Well Being) promotion

Case management/shared case management

Working with families

Psychological, alcohol and drug rehabilitation models

Peer support/self help

Crisis intervention

Early intervention models

Prevention models

Clinical mental health services

Residential services

Respite care

Home based support/community support

Traditional healing

Stakeholders and representatives include:

Clients

Carers

Family, friends, peers, community

Clinical mental health services

Drug and alcohol teams

Drug and alcohol rehabilitation facilities

Local community elders

Government agencies (e.g. Family and Children's Services)

and may include:

Community organisations

Client support networks

Government representatives, agencies and service providers

Accommodation services

Financial support services

Employment services

Vocational support services

Youth groups

Sexual assault services/refuges

Underpinning values and philosophies of the sector include:

Empowerment for Aboriginal and Torres Strait Islander people

A holistic client centred approach to service delivery

Promotion of Social and Emotional Well Being

Early intervention strategies

Prevention strategies

Delivery of culturally appropriate services

Commitment to meeting the needs and upholding the rights of clients

Encouragement of personal growth and development towards recovery and wellness

Commitment to principles of access and equity refers to:

Creation of a client centred culture in service delivery and support

A non discriminatory approach to all people using the services

Ensuring that all work allows caters for differences

Cultural and linguistic differences include:

Different cultural and social contexts

Local cultural protocols and traditions

English as a second or third language, use of Kriol

Social variables that impact on mental illness