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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Elements define the essential outcomes
2. Comply with the workplace information protocols of an acute care environment
   • Carry out work with an understanding of the purpose of health records
   • Comply with organisation security and confidentiality requirements
   • Respond promptly to inquiries and requests according to organisation procedures
3. Collect, process and maintain accurate records in an acute care environment
   • Prepare workplace forms, documentation and reports that are clear, concise and factual in accordance with legal and organisation requirements
   • Use business equipment and technology to obtain and process information according to organisation requirements
   • Update, modify and file client health records and documentation according to organisation requirements
   • Collate and dispatch information according to specific timeframes and organisation requirements
   • Store records and information according to organisation protocols and procedures
4. Support equipment requirements in an acute care environment
   • Consult with nursing care team and reference material to determine equipment needs
   • Select equipment appropriate to the task and according to equipment requirements, organisation protocols and procedures and manufacturers’ guidelines
   • Organise equipment within agreed timeframes
   • Deal with issues and problems associated with the operation of equipment according to organisation protocols
   • Clean and store equipment safely and according to organisation procedures and manufacturer specifications

Performance Evidence

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

provided non-client contact support to at least 1 nursing team in an acute setting:

accurately completing workplace forms, client health records and other documents required by the nursing team on at least 6 occasions

selecting, cleaning and storing at least 3 different types of equipment relevant to the needs of the nursing team

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Knowledge Evidence

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

record keeping, filing systems and security procedures for the acute care environment

the organisation’s business and structure

organisation policies and procedures related to:

collecting and processing information

infection control

Legal and ethical considerations for working in an acute environment, including:

privacy, confidentiality and disclosure

work role boundaries – responsibilities and limitations

work health and safety (WHS)

equipment requirements of an acute care environment, including:

positioning aids and patient movement equipment

medical gases/cylinders (fixed and portable) and their accessories

suction units and their accessories

vital signs equipment

emergency equipment

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