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Elements and Performance Criteria

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

Knowledge of the professions special characteristics historical mileposts aspirations and strengths

Knowledge of health care professionalsservices locally nationally and internationally and of their relationship to other professions and organisations

Knowledge of the role of other health professionals and support services

Knowledge of the paradigms including fee environments within which other professions function

Knowledge of and ability to apply referral procedures

Knowledge of what constitutes a medical emergency or referral

Essential skills

Communicate effectively

Demonstrate appreciation of the relative merits of the treatment options available in regard to cost benefit and efficiency of such procedures

Consult colleagues for special expertise

Write referrals certificates and correspondence

Formulate referral plans and arrange referrals

Write third party and medico legal reports certificates and correspondence

Evidence Required



The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this competency unit	Observation of performance in the workplace or a simulated workplace defined as a supervised clinic is essential for assessment of this unit Assessment may contain both theoretical and practical components and examples covering a range of clinical situations Evidence is required of both knowledge and skills application The assessee must provide evidence of specified essential knowledge as well as skills Consistency of performance should be demonstrated over the required range of situations relevant to the workplace Where for reasons of safety space or access to equipment and resources assessment takes place away from the workplace the assessment environment should represent workplace conditions as closely as possible Assessment of sole practitioners must include a range of clinical situations and different client groups covering at minimum age culture and gender Assessment of sole practitioners must consider their unique workplace context including Interaction with others in the broader professional community as part of the sole practitioners workplace Scope of practice as detailed in the qualification and component competency units Holisticintegrated assessment including working within the practice framework performing a health assessment assessing the client planning treatment providing treatment

Access and equity considerations	All workers in the health industry should be aware of access and equity issues in relation to their own area of work All workers should develop their ability to work in a culturally diverse environment In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on health of Aboriginal and Torres Strait Islander people Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on health of Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment	Assessment should replicate workplace conditions as far as possible Simulations may be used to represent workplace conditions as closely as possible Where for reasons of safety access to equipment and resources and space assessment takes place away from the workplace simulations should be used to represent workplace conditions as closely as possible Resources essential for assessment include Contact directories

Method of assessment	Observation in the work place if possible Written assignmentsprojects or questioning should be used to assess knowledge Case study and scenario as a basis for discussion of issues and strategies to contribute to best practice Conventional letters or electronic communication

Range Statement



The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Need for referral may include:	Client with a counselling need beyond the practitioner's own level of skill Client in need of ongoing support or counselling Client with a personality disorder Disclosure, by a minor, of abuse Suicidal or homicidal client Referral to a GP for initial or follow up pathology Referral to GP/health services because of a/or suspicion of notifiable disease Practitioner establishes a supervisory, social or sexual relationship with client Practitioner identifies with client transference or counter-transference

Other health care professionals/services may include but are not limited to:	Professional counsellors or psychologists Social or health workers Mental health units or hospitals Doctors Psychiatrists Law officers Dieticians Physiotherapists/chiropractors Complementary health therapists

Complementary health care practitioners may include:	More experienced homoeopaths with or without a speciality Naturopaths Herbalists Acupuncturists Massage therapists Osteopaths Chiropractors

Support services may include:	Local child care centre Local welfare centre Local church groups Local other than Christian groups Life line Domestic violence telephone service Others

Referral may be by:	Written communication Verbal communication

Client records may include:	A copy of the whole care record A synopsis of the case record Homoeopathic specific information via e.g. Standard Case Recoding forms, symptom descriptor forms, treatment evaluation and progress sheets

Briefing may include:	Verbal communication e.g. telephone or face to face Electronic communication e.g. email Conventional written letter