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Elements and Performance Criteria

  1. Prepare for transport
  2. Transport client
  3. Deliver client

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes knowledge of

Client confidentiality and privacy requirements

Client handling procedures

Infection control procedures

Procedures for securing a client

When client issues need to be referred to an appropriate health professional

Essential skills

It is critical that the candidate demonstrate the ability to

Follow instructions in accordance with organisation procedures

Transport and deliver client to correct destination according to safe working practices

Communicate effectively with clients

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes the ability to

Apply safe working practices including manual handling techniques

Interpret and follow the instructions and guidance of health professionals involve with the care of clients

Solve problems including the ability to use available resources and prioritise workload

Use numeracy skills ranging from the ability to complete basic arithmetic calculations such as addition subtraction multiplication division to recording numbers

Use oral communication skills required to fulfil job roles in a safe manner and as specified by the organisation including skills in

asking questions

providing clear information

listening to and understanding workplace instructions

clarifying workplace instructions when necessary

competence in English or a community language depending on client group and organisation requirements

Use reading and writing skills required to fulfil job roles in a safe manner and as specified by the organisation

the level of skill may range from the ability to understand symbols used in OHS signs to reading workplace safety pamphlets or procedure manuals to reading labels and manufacturers specifications for equipment use

literacy support available in the workplace may range from having access to support or assistance from expertmentorsupervisor to having no communication supports available

literacy may be required in English or a community language

Work with others and display empathy with client and relatives

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this competency unit

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Consistency of performance should be demonstrated over the required range of situations relevant to the workplace

Where for reasons of safety space or access to equipment and resources assessment takes place away from the workplace the assessment environment should represent workplace conditions as closely as possible

Context of and specific resources for assessment

Access to equipment used for transporting clients

Relevant policies and procedures manuals

Organisation charts

Instructions for the use of equipment

Method of assessment

Observation of work activities in transporting clients

Observation of simulation andor role play involving transporting clients

Discussion of physical andor behavioural contingency scenarios involving duty of care

Authenticated transcripts of relevant educationtraining courses

Recognition of relevant lifework experience

Written assignmentsprojects or questioning should be used to assess knowledge

Authenticated reports of experience in transporting clients Documentation associated with performance reviews client feedback forms supervisorcoordinator evaluations of work performance

Training records associated with OH Safety training OrientationInduction Training Safe Manual Handing

Case study and scenario as a basis for discussion of issues and strategies to contribute to best practice

Access and equity considerations

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on health of Aboriginal andor Torres Strait Islander clients and communities

Related unit

This unit can be assessed independently however it may be assessed wholly or partly with

HLTCSDC Assist with client movement

HLTCSD305C Assist with client movement


Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Transportation requirements may include:

Mode of transport

Destination

Information specific to the client

Transportation of deceased persons

Accompaniment by health professionals eg nurse or medical officer

Client clothing requirements

Documentation requirements

Transportation equipment may include but is not limited to:

Wheelchair

Stretcher

Trolley

Bed

Motor vehicle

Other equipment may include but is notlimited to:

IV stand

Monitors

Humidicrib

Oxygen

Client needs may include:

Appropriate escort eg registered nurse, medical officer, parent, carer, attendant

Nutritional requirements

Comfort requirements