1. Assess the situation
   • Identify, assess and minimise hazards that may pose a risk of injury or illness to self and others
   • Assess risks to first aider and others and determine appropriate response to ensure prompt control of situation
   • Ascertain and prioritise need(s) for emergency services/medical assistance and undertake triage where required
   • Deploy resources to appropriate locations as required in line with workplace procedures
2. Manage the casualty(s)
   • Determine and explain the nature of casualty's injury/condition and relevant first aid procedures to provide comfort
   • Respond to the casualty in a culturally aware, sensitive and respectful manner
   • Seek consent for management of the casualty's injury/illness from person(s) where relevant
   • Determine and implement welfare procedure according to casualty(s) needs
   • Control effects of injury and determine and apply appropriate first aid management to meet the needs of the casualty and situation
   • Assist with self-medication in accordance with State/Territory regulations, legislation and policies and manufacturer's/supplier's instructions subject to casualty's regime
   • Monitor casualty‘s condition and respond in a timely manner in accordance with established first aid principles and procedures
   • Correctly operate basic life support equipment according to relevant legislation and manufacturer's/supplier's instructions
   • Apply safety procedures for operation of pressurised gases
   • Use safe manual handling techniques
   • Finalise casualty management according to casualty's needs and first aid principles
3. Coordinate first aid activities until arrival of medical assistance
   • Identify available resources required and establish communication links with appropriate personnel, emergency management services and medical assistance as appropriate
   • Deploy correct amount of resources to appropriate locations in an effective manner to ensure timely arrival of required resources
   • Document the provision of resources and recommend modifications as required
   • Monitor the condition of casualties in accordance with first aid principles and workplace procedures
   • Coordinate evacuation of casualties according to relevant evacuation procedures
   • Arrange support services for personnel involved in the incident in accordance with relevant principles and procedures
4. Communicate essential incident details
   • Maintain communication with relevant personnel using appropriate media and equipment
   • Communicate first aid information with other providers/carers to meet their needs and in accordance with workplace procedures
   • Calmly provide information to reassure casualty, adopting a communication style to match the casualty's level of consciousness
   • Prepare an incident report in line with organisation requirements
   • Maintain confidentiality of records and information in line with privacy principles and statutory and/or organisation policies
5. Evaluate the incident
   • Evaluate management of the incident and where required develop an action plan in consultation with relevant parties
   • Participate in debriefing/evaluation in order to improve future operations and address individual's needs
   • Formulate and review contingency planning to identify and select alternative management principles and procedures as required

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes a demonstrated understanding of

Awareness of stress management techniques and available support

Complications and associated methods of management for conditions based on a risk assessment relevant to the workplace or community setting of

abdominal injuries

allergic reactions

altered and loss of consciousness

asthma

anaphylaxis

bleeding

burns thermal chemical friction electrical

cardiac arrest

chest pain

chokingairway obstruction

drowning

envenomation snake spider insect and marine bites and stings

environmental impact such as hypothermia hyperthermia dehydration heat stroke

injuries cold and crush injuries eye and ear injuries head neck and spinal injuries minor skin injuries needle stick injuries soft tissue injuries including sprains strains dislocations fractures

medical conditions including cardiac conditions epilepsy diabetes asthma and other respiratory conditions

pain relief

poisoning and toxic substances including chemical contamination

respiratory distress

seizures

shock

stroke

substance misuse common drugs and alcohol including illicit drugs

unconsciousness not breathing or not breathing normally

First aid management procedures in accordance with ARC Guidelines guidelines of Australian national peak clinical bodies StateTerritory regulations legislation and policies and organisation requirements including

management of anaphylactic shock reaction

management of acute exacerbations of asthma

spinal care

use of AED oxygen bronchodilator

use of analgesic gases

First aid management procedures may also relate to emergency childbirth

Incident management procedures including

awareness of confined spaces and dangerous places

basic triage for a multiple casualty incident

coordinate activities of other first aiders

manual handling hazardous substances dangerous goods or chemicals

removal of casualty to safe area if appropriate

safe access to the casualty

Safety procedures for the operation of pressurised gases

Social issues especially in particular workplace or community contexts in which first aid is to be applied including

confidentiality

importance of debriefing

need to be culturally aware sensitive and respectful

own skills and limitations

State and regulatory requirements relating to currency of skill and knowledge

Working knowledge of

advanced resuscitation techniques as per HLTFAC Apply advanced resuscitation techniques

advanced resuscitation techniques as per HLTFA404C Apply advanced resuscitation techniques

ARC Guidelines guidelines of Australian national peak clinical bodies andor StateTerritory regulations legislation and policies relating to provision of first aid

basic anatomy skeleton muscles joints bones physiology and toxicology

capabilities of emergency management services

companyorganisation standard operating procedures SOPs

first aiders skills and limitations

how to gain access to and interpret Safety Data Sheets SDS

infection control principles and procedures including using standard precautions

legal responsibilities and duty of care including confidentiality

priorities of management in first aid

procedures for dealing with major and minor accidents in the workplace

safe storage and handling procedures for pressurised gases

work health and safety requirements in the provision of first aid

Essential skills

It is critical that the candidate demonstrate the ability to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes the ability to

Administer medication in line with StateTerritory regulations legislation and policies and any available medicalpharmaceutical instructions

Apply advanced resuscitation techniques as per HLTFAC Apply advanced resuscitation techniques

Apply advanced resuscitation techniques as per HLTFA404C Apply advanced resuscitation techniques

Call an ambulance andor medical assistance according to relevant circumstances and report casualtys condition

Communicate effectively and assertively and show leadership in an incident

Comply with WHS legislation

Conduct an initial casualty assessment

Demonstrate

adequate infection control procedures

consideration of the welfare of the casualty

safe manual handling

safe storage and handling procedures for pressurised gases

Demonstrate procedure for control of external bleeding

Demonstrate procedure for management of airway in the unconscious casualty including the safe and effective use of any airway adjuncts

Demonstrate proficiency in the safe and effective use of any fracture immobilisation equipment taught

Demonstrate the application of first aid principles

Demonstrate the correct posturing of a casualty

Interpret and use listed documents

Make prompt and appropriate decisions relating to managing an incident in the workplace

Manage specific injuriesillnesses and conditions as identified in the Essential Knowledge for this competency unit

Plan an appropriate first aid response in line with established first aid principles policies and procedures ARC Guidelines guidelines of Australian national peak clinical bodies StateTerritory legislation and regulations and industry requirements and respond appropriately to contingencies in line with own skills

Prepare a written incident report or provide information to enable preparation of an incident report

Provide assistance with selfmedication as per subjects own medication regime and in line with StateTerritory legislation regulations and policies and any available medicalpharmaceutical instructions

Use a range of first aid equipment as outlined in the Range Statement

Use literacy and numeracy skills as required to read interpret and apply guidelines