Elements and Performance Criteria
- Elements define the essential outcomes
- Confirm appliance selection
- Fit optical appliances
- Organise required fitting equipment and materials
- Correctly interpret technical aspects of customer requirements from records
- Follow standard fitting procedures and take account of special client needs
- Adjust frames to client to optimise visual performance
- Ensure optical appliances meet hygiene standards
- Give the client the opportunity to voice concerns in relation to optical appliance and make appropriate response
- Instruct client on wear and care
- Finalise dispensing process
- Complete financial transactions in accordance with relevant policies and procedures
- Follow correct procedures for client rebates
- Complete and store records in accordance with relevant policies, procedures and confidentiality requirements
- Offer follow up services in accordance with organisation procedures