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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Elements define the essential outcomes
2. Prepare for treatment
   • Collect pertinent information regarding client’s general health and foot observations
   • Review information and use to inform treatment
   • Manage information in a confidential and secure manner
   • Access and organise appropriate equipment and materials for treatment
   • Prepare the client for treatment with appropriate draping, and confirm comfort levels
   • Clearly explain the process of a reflexology treatment to the client
   • Advise client of possible physical or emotional reactions both during and after treatment
3. Make feet and hand observations
   • Assess and accurately record physical details of feet
   • Relate physical condition of feet to client information collected and incorporate into treatment approach
   • Observe and record precautions/contra-indications to reflexology and incorporate into treatment approach
4. Select and use reflexology techniques and sequences
   • Hold and support feet adequately during treatment
   • Use thumb and finger techniques suited to client health status, age, tissue condition and sensitivity
   • Apply leverage and pressure as required by selected techniques
   • Follow sequences to work all reflexes on both feet and relate to hands, depending on client needs
   • Recognise reactions to treatment and provide appropriate response
5. Finalise treatment and advise client
   • End the treatment using appropriate protocols
   • Provide client with information on recommended follow up activities
   • Recognise situations where medical advice is required and advise clients to seek that advice

Performance Evidence

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

provided relaxation reflexology to at least 4 different people, selecting reflexology techniques based on sound assessment of the feet:

evaluated and responded appropriately to skin and structural abnormalities

used techniques and sequences within scope of reflexology thumb and finger practice

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Knowledge Evidence

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

principles of reflexology and zone therapy:

historical development of reflexology

foot and hand system of treatment

legal and ethical considerations (national and state/territory) for providing relaxation reflexology:

codes of conduct

duty of care

informed consent

mandatory reporting

practitioner/client boundaries

privacy, confidentiality and disclosure

records management

work role boundaries:

working within scope of practice

presenting symptoms that require referral to a medical practitioner

work health and safety

client information required prior to relaxation treatment

protocols for conducting reflexology sessions in relation to:

environment

equipment

client privacy

responding to client instructions

rituals

key features of the reflexology map of hands and feet

factors to consider in foot observation and how to respond:

overall appearance

signs of bacterial or viral infection

signs of keratosis, swelling, colour changes and other skin anomalies

signs of structural abnormalities

precautions to be taken in reflexology for relaxation

signs of structural abnormalities, conditions on which to work lightly, often or for a short time

reflexology relaxation techniques and how to apply them:

diaphragm relaxer

spinal twist

toe rotation

metatarsal kneading

back and forth

ankle loosening

reflexology techniques and sequences and how to apply them:

thumb and finger walking

microrotation with thumbs and fingers

hook in and back up

palpating

use of leverage in reflexology and its appropriate use

holding and supporting techniques

factors that affect the level of pressure applied

basic structure and function of systems and regions of the body and their respective reflexes, including:

cardiovascular system

immune/lymphatic system

endocrine system

nervous system

reproductive system

respiratory system

muscular system

articular system

skeletal system

digestive system

urinary systems

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