Required skills

Problem solving skills for a broad range of unpredictable problems involving analysis diagnosis and evaluation eg when specifying the critical principles functions and framework for the system to operate across the enterprise or business units taking into consideration the project deliverables acceptance criteria and current IT blueprint

Plain English literacy and communication skills in relation to analysis evaluation and presentation of information eg when the initial statement of hardware needs is written

Group facilitation and presentation skills in relation to transferring and collecting information eg when estimating current and future capacity requirements and evaluating against clients future requirements and for documenting recommendations for improvement and referring them to appropriate technical specialists

Questioning and active listening skills eg when specifying the critical principles functions and framework for the system to operate across the enterprise or business units taking into consideration the project deliverables acceptance criteria and current IT blueprint

Technological capability assessment skills involving analysis diagnosis and evaluation eg when evaluating various products against architecture requirements to determine the best IT solution and for estimating current and future capacity requirements and evaluating against clients future requirements

Research skills for specifying analysing and evaluating broad features of a particular business domain and best practice in system development eg when evaluating various products against architecture requirements to determine the best IT solution and for benchmarking requirements model against current industry standards and IT blueprint for performance interoperability and expected future organisational needs

Project planning skills in relation to set benchmarks and identified scope eg when specifying the critical principles functions and framework for the system to operate across the enterprise or business units taking into consideration the project deliverables acceptance criteria and current IT blueprint

Report writing skills for business requiring depth in some areas analysis and evaluation of information in a defined range of areas eg when documenting recommendations for improvement and referring them to appropriate technical specialists

Required knowledge

Current industryaccepted hardware and software products

Broad general knowledge of the client business domain particularly the business function and organisation eg when specifying architecture requirements

Basic knowledge of cabling and telecommunications technologies eg when specifying architecture requirements

Broad knowledge of vendor product directions and technology directions eg when specifying hardware and software

Networking technologies including broad knowledge of general features and capabilities incorporating substantial depth in some areas eg when specifying architecture requirements

Broad knowledge of systems architectural design principles and methodologies eg when specifying architecture requirements

Broad knowledge of modelling techniques and methodologies eg when specifying architecture requirements and for comparing and contrasting after walkthrough of expected performance criteria against vendor proposed offerings

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

Assessment must confirm sufficient knowledge of communications technology hardware software and data modelling Assessment must confirm the ability to translate business processes into technical processes

Assessment must confirm the ability to plan and develop a model for a physical system from the requirements

To demonstrate competency in this unit the learner will need access to

Client requirements

The project deliverables

The acceptance criteria

Current IT blueprint

Information on a range of IT business solutions and vendor offerings

Future organisational business process requirements

Technical specifications

Context of and specific resources for assessment

The breadth depth and complexity covering planning and initiation of alternative approaches to skills or knowledge applications across a broad range of technical andor management requirements evaluation and coordination would be characteristic

The demonstration of competency may also require selfdirected application of knowledge and skills with substantial depth in some areas where judgement is required in planning and selecting appropriate equipment services and techniques for self and others

Assessment must ensure

Applications involve participation in development of strategic initiatives as well as personal responsibility and autonomy in performing complex technical operations or organising others It may include participation in teams including teams concerned with planning and evaluation functions Group or team coordination may also be involved

Method of assessment

The purpose of this unit is to define the standard of performance to be achieved in the workplace In undertaking training and assessment activities related to this unit consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs Additional guidance on these and related matters is provided in ICA Section

The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.

Competency in this unit should to be assessed using summative assessment to ensure consistency of performance in a range of contexts This unit can be assessed either in the workplace or in a simulated environment However simulated activities must closely reflect the workplace to enable full demonstration of competency

Assessment will usually include observation of real or simulated work processes and procedures andor performance in a project context as well as questioning on underpinning knowledge and skills The questioning of team members supervisors subordinates peers and clients where appropriate may provide valuable input to the assessment process The interdependence of units for assessment purposes may vary with the particular project or scenario

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended In the case of this unit it could be assessed in a holistic manner with

ICAAC Validate quality and completeness of system design specifications

ICAA5054C Validate quality and completeness of system design specifications

ICAAB Prepare disaster recovery and contingency plans

ICAA5056B Prepare disaster recovery and contingency plans

ICATB Develop and conduct client acceptance test

ICAT5083B Develop and conduct client acceptance test

ICAIC Build an internet infrastructure

ICAI5100C Build an internet infrastructure

ICAAC Produce network architecture design

ICAA5045C Produce network architecture design

An individual demonstrating this competency would be able to

Demonstrate understanding of a broad knowledge base incorporating theoretical concepts with substantial depth in some areas

Analyse and plan approaches to technical problems or management requirements

Transfer and apply theoretical concepts andor technical or creative skills to a range of situations

Evaluate information using it to forecast for planning or research purposes

Take responsibility for own outputs in relation to broad quantity and quality parameters

Take some responsibility for the achievement of group outcomes

Maintain knowledge of industry products and services

System

Acceptance criteria may include:

Business requirements may be in reference to:

Hardware may include but is not limited to:

Network may include but is not limited to:

Software may include but is not limited to:

Standards may include:

Project may include:

Architecture may include but is not limited to:

Requirements may be in reference to:

Solution may include but is not limited to:

Client may include but is not limited to:

Applications may include but is not limited to:

Specifications may include but is not limited to:

Documentation may follow:

Appropriate person may include:

Organisational requirements may be in reference to: