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Elements and Performance Criteria

  1. Review and confirm requirements information and existing models
  2. Resolve conflicts and inconsistencies
  3. Build and test model
  4. Ensure that the model represents a workable solution

Required Skills

Required skills

Problem solving skills for a defined range of unpredictable problems eg when resolving conflicts and inconsistencies

Plain English literacy and communication skills in relation to dealing with clients and team members eg when documenting details of system model

Negotiation skills in relation to other team members and applied to a defined range of predictable problems eg when representing a consensus view of key IT stakeholders in the model

Questioning and active listening skills eg when reviewing requirements information gathered to date and clarifying areas that are not understood

Research skills for specifying analysing and evaluating broad features of a particular business domain and best practice in system development eg when specifying latent assumptions and incorporating them into modelling process and for considering missed opportunities in the model development

Project planning skills in relation to set benchmarks and identified scope eg when developing model according to project deliverables and acceptance criteria and within a determined timeframe and project cost constraints

Required knowledge

Broad knowledge of modelling techniques and methodologies for evolving requirements information and existing models

Broad knowledge of systems development methodologies eg when evolving requirements information and existing models and for resolving conflicts and inconsistencies

Broad general knowledge of the client business domain particularly the business function and organisation eg when ensuring model represents a workable solution

Current industryaccepted hardware and software products including broad knowledge of general features and capabilities eg when building and testing model

Detailed knowledge of a range of development tools eg when building and testing model

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

Assessment must confirm sufficient knowledge and use of two or more development tools

Assessment must confirm the ability to meet client requirements by developing specific areas of the system for further information or to confirm a softwarehardware direction

To demonstrate competency in this unit the learner will require access to

Client requirements

Technical specifications

Organisational and process goals

Standards for model development

Acceptance criteria

Project deliverables

Future organisational business processes

Test plan

Project budget

Context of and specific resources for assessment

The breadth depth and complexity covering planning and initiation of alternative approaches to skills or knowledge applications across a broad range of technical andor management requirements evaluation and coordination would be characteristic

Assessment must ensure

selfdirected application of knowledge and skills with substantial depth in some areas where judgement is required in planning and selecting appropriate equipment services and techniques for self and others

Applications involve participation in development of strategic initiatives as well as personal responsibility and autonomy in performing complex technical operations or organising others It may include participation in teams including teams concerned with planning and evaluation functions Group or team coordination may also be involved

Method of assessment

The purpose of this unit is to define the standard of performance to be achieved in the workplace

In undertaking training and assessment activities related to this unit consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs Additional guidance on these and related matters is provided in ICA Section

In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.

Competency in this unit should to be assessed using summative assessment to ensure consistency of performance in a range of contexts This unit can be assessed either in the workplace or in a simulated environment However simulated activities must closely reflect the workplace to enable full demonstration of competency

Assessment will usually include observation of real or simulated work processes and procedures andor performance in a project context as well as questioning on underpinning knowledge and skills The questioning of team members supervisors subordinates peers and clients where appropriate may provide valuable input to the assessment process The interdependence of units for assessment purposes may vary with the particular project or scenario

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

An individual demonstrating this competency would be able to

Demonstrate understanding of a broad knowledge base incorporating theoretical concepts with substantial depth in some areas

Analyse and plan approaches to technical problems or management requirements

Transfer and apply theoretical concepts andor technical or creative skills to a range of situations

Evaluate information using it to forecast for planning or research purposes

Take responsibility for own outputs in relation to broad quantity and quality parameters

Take some responsibility for the achievement of group outcomes

Maintain knowledge of industry products and services


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Requirements may be in reference to:

business

system

network

people in the organisation

Standards may include:

ISO/IEC/AS standards

organisational standards

project standards (for further information refer to the Standards Australia website at: www.standards.com.au)

Client may include but is not limited to:

internal departments

external organisations

individual people

employees

Existing architecture may vary from:

systems based around mainframes to networks of mid-range machines and desktop computers. Networks may be local, intranet, virtual private network, wide or based on the internet, with vendor products and network protocols

Documentation may follow:

ISO/IEC/AS standards

audit trails

naming standards

version control

project management templates

report writing principles

Project may include:

a total organisational change

a systems-only change

a business improvement process

an e-business solution involving the total organisation or part of the organisation

Stakeholders may include:

May include sponsor, user, development team and project team

Constraints may include but is not limited to:

May include but are not limited to time, budget, resource, hardware, software, policy and legal constraints

Solution may include but is not limited to:

new hardware

hardware upgrades

new software

software upgrades

user training

implementing a new system

Appropriate person may include:

supervisor

teacher

authorised business representative

client