Required skills

Troubleshooting the operation of macros for example to trace which action of the macro may be malfunctioning converting documents to templates and modifying templates

Ability to use various modes of employing macros such as creating a particular keyboard key combination for each macro or by assigning it to a custom button on a toolbar

Ability to interpret software manual instructions generally and in particular to follow instructions for creating and using macros and templates

Required knowledge

General knowledge of functions and features of the operating system

General knowledge of software and hardware supported by the organisation

General understanding of features and functions of particular categories of commercial computing packages in particular procedures for creating macros and using default templates supplied by the software application package and creating new ones

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

Competency must be demonstrated in the development of a variety of macros and templates using at least two industryrecognised application packages Competency must be demonstrated in the development of a specification for macros and templates

Context of and specific resources for assessment

The general environment for these types of operations is predominantly an office environment in which documents play a major role in communication and business activity Thus macros and templates are designed to accelerate the process of document production by employing rapid automated actions on documents that often would have been created from templates Thus a person would demonstrate their competency by using adapting creating saving and troubleshooting macros and templates

The breadth depth and complexity of knowledge and skills in this competency would cover selecting adapting and transferring skills and knowledge to new environments and providing technical advice and some leadership in resolution of specified problems This would be applied across a range of roles in a variety of contexts with some complexity in the extent and choice of options available

Assessment must ensure

Performance of a defined range of skilled operations usually within a range of broader related activities involving known routines methods and procedures where some discretion and judgement is required in the section of equipment services or contingency measures and within known time constraints would be characteristic

Applications may involve some responsibility for others Participation in teams including group or team coordination may be involved

Method of assessment

The purpose of this unit is to define the standard of performance to be achieved in the workplace In undertaking training and assessment activities related to this unit consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs Additional guidance on these and related matters is provided in ICA Section

The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.

Competency in this unit should be assessed using summative assessment to ensure consistency of performance in a range of contexts This unit can be assessed either in the workplace or in a simulated environment However simulated activities must closely reflect the workplace to enable full demonstration of competency

Assessment will usually include observation of real or simulated work processes and procedures andor performance in a project context as well as questioning on underpinning knowledge and skills The questioning of team members supervisors subordinates peers and clients where appropriate may provide valuable input to the assessment process The interdependence of units for assessment purposes may vary with the particular project or scenario

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

ICAUB Customise packaged software applications for clients

ICAU3028B Customise packaged software applications for clients

An individual demonstrating this competency would be able to

Demonstrate some relevant theoretical knowledge

Apply a range of welldeveloped skills

Apply known solutions to a variety of predictable problems

Perform processes that require a range of welldeveloped skills where some discretion and judgement is required

Interpret available information using discretion and judgement

Take responsibility for own outputs in work and learning

Take limited responsibility for the output of others

Maintain knowledge of industry products and services

Client may include but is not limited to:

Organisationalguidelines may include but is not limited to:

Documentation may follow:

Software applications