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Elements and Performance Criteria

  1. Develop site policies
  2. Establish updating and loading procedures
  3. Document guidelines

Required Skills

Required skills

Website analysis

Website publishing

Archiving

File transfer

Directory maintenance

Information architecture

Use of website design software

Required knowledge

Website architecture and business process design with an understanding how ebusiness sites fit into corporate strategy

Use of cascading style sheets and content templates

How to locate and use authoring guides

Maintaining and administering a website

Using file transfer protocol FTP to move data or other files such as help files or links

Policy writing dissemination and documenting technical specification

Copyright and intellectual property issues

Internet protocols

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

Assessment must confirm the ability to develop uploading and removal procedures that reflect the strategic intent of the site while maintaining site security and privacy standards

The procedures will include content that is updated regularly automatically or by authors Updating loading and removal of redundant content includes the requirement to advise users of old data being archived and new content that has been posted

To demonstrate competency in this unit the person will require access to

Servers

Ebusiness website

File Transfer Protocol FTP software

Context of and specific resources for assessment

One of the main advantages of online information over hardcopy is the ease with which it can be updated However there are potential pitfalls in the updating process Users may access the site at any time and so by changing data unannounced users could be inconvenienced This unit deals with the processes of carrying out updates in a secure and convenient manner

The breadth depth and complexity of knowledge and skills in this competency would cover a broad range of varied activities or application in a wider variety of contexts most of which are complex and nonroutine Leadership and guidance would be involved when organising activities of self and others as well as contributing to technical solutions of a nonroutine or contingency nature

Assessment must ensure

Performance of a broad range of skilled applications including the requirement to evaluate and analyse current practices develop new criteria and procedures for performing current practices and provision of some leadership and guidance to others in the application and planning of the skills would be characteristic

Applications may involve responsibility for and limited organisation of others

Method of assessment

The purpose of this unit is to define the standard of performance to be achieved in the workplace In undertaking training and assessment activities related to this unit consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs Additional guidance on these and related matters is provided in ICA Section

The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.

Competency in this unit should be assessed using summative assessment to ensure consistency of performance in a range of contexts This unit can be assessed either in the workplace or in a simulated environment However simulated activities must closely reflect the workplace to enable full demonstration of competency

Assessment will usually include observation of real or simulated work processes and procedures andor performance in a project context as well as questioning on underpinning knowledge and skills The questioning of team members supervisors subordinates peers and clients where appropriate may provide valuable input to the assessment process The interdependence of units for assessment purposes may vary with the particular project or scenario

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

ICAAC Design a website to meet technical requirements

ICAA4142C Design a website to meet technical requirements

ICASB Maintain website performance

ICAS4191B Maintain website performance

An individual demonstrating this competency would be able to

Demonstrate understanding of a broad knowledge base incorporating some theoretical concepts

Apply solutions to a defined range of unpredictable problems

Identify and apply skill and knowledge areas to a wide variety of contexts with depth in some areas

Identify analyse and evaluate information from a variety of sources

Take responsibility for own outputs in relation to specified quality standards

Take limited responsibility for the quantity and quality of the output of others

Additionally an individual demonstrating this competency would be able to

Demonstrate understanding of the major elements of website design

Identify analyse and evaluate procedures and tools from a variety of sources such as authoring tools and updating procedures

Take responsibility for procedures in relation to quality standards for the updating process and data

Maintain knowledge of industry products and services


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Documentation may follow:

ISO/IEC/AS standards

audit trails

naming standards

version control

project management templates

report writing principles

Requirements may be in reference to:

business

system

network

people in the organisation

Content may include:

information and interactive features, such as product information, company information, copyright and disclaimer notices, site map, frequently asked questions, what's new, customer-specific information, customer only information, error messages, instructions, feedback mechanisms, reference pages, forms, background articles, ratings/rankings/testimonials/quotes from reviews, hyperlink titles

Server may include:

Application/web servers

BEA Weblogic servers

IBM VisualAge and WebSphere

Novell NDS servers

Email servers

File and print servers

FTP servers

Firewall servers

Proxy/cache servers

File transfer protocolclient may include:

AxY FTP for Windows, Linux and Unix

Cftp for Unix

Curl for Unix supports FTP, HTTP, Telnet, etc

gFTP with GUI for Unix supports FTP, HTTP and SSH

Lftp command line FTP for Solaris, IRIX, HP-UX, Digital UNIX and Linux

Lukemftp command-line FTP supports FTP and HTTP URLs

NcFTP Client command-line FTP and HTTP URLs for Solaris, FreeBSD, AIX, Linux