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Elements and Performance Criteria

Required Skills

Required skills

analytical skills to

evaluate a range of backup and restoration methods

undertake nonroutine work processes

literacy skills to

prepare documentation

read and interpret technical manuals

set benchmarks and identified scope

planning and organisational skills to

develop plans with prioritised tasks

minimise disruption to client

problemsolving skills in nonroutine work processes

research skills for identifying analysing and evaluating broad features of a particular business domain and best practice in backup and recovery strategies

technical skills to

run backup process

set backup schedule

test restore process

Required knowledge

broad knowledge of

diagnostic tools

structured query language SQL

principles of databases

tuning methodologies

detailed knowledge of

backup and recovery methods

database administration

database security

open file backup procedures and restore operations

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

determine the most appropriate methods for backup and recovery

implement backup and restore procedures with minimum disruption to the business following contingency plan if necessary

Context of and specific resources for assessment

Assessment must ensure access to

documentation standards

backup and recovery policies

sites with a representative range of current industry standard software and diagnostic tools

database package with data

technical records

organisational guidelines

vendor documentation

server and networked personal computer on which to conduct backup and restore procedures

appropriate learning and assessment support when required

modified equipment for people with special needs

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of candidate performing backup and restore procedures

review of candidates documentation containing

backup schedule

contingency plan

verbal or written questioning to assess candidates knowledge of

backup and restore techniques and procedures

risks and failure scenarios that are likely or possible

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended where appropriate

Assessment processes and techniques must be culturally appropriate and suitable to the communication skill level language literacy and numeracy capacity of the candidate and the work being performed

Indigenous people and other people from a nonEnglish speaking background may need additional support

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Architecture may include:	configuration: large memory model requests per second small memory model database software: DB2 Informix Ingres Microsoft SQL (MS SQL) server Mini SQL (mSQL) MySQL Oracle Sybase operating system: Linux Mac multi-user ability Windows 2000 or above Novell NetWare 5 or above.
Database may include:	commercial off-the-shelf (COTS) database packages object-relational databases proprietary databases relational databases.
Backup may include:	DVD or CD backup more comprehensive and complex backup facilities across the network or the internet multiple tape units single tape units.
Standards may include:	International Organization for Standardization (ISO), International Electrotechnical Commission (IEC) and Australian Standards (AS) standards organisational standards project standards.
Organisational guidelines may include:	communication methods content of emails dispute resolution document procedures and templates downloading information and accessing particular websites financial control mechanisms opening mail with attachments personal use of emails and internet access virus risk.
Documentation may include:	audit trails client training ISO, IEC and AS standards maintaining equipment inventory naming standards project management templates and report writing satisfaction reports version control.