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Elements and Performance Criteria

  1. Install and manage network protocols
  2. Identify network protocol applications

Required Skills

Required skills

Plain English literacy and communication skills in relation to dealing with clients and team members

Problem solving skills for a defined range of network functions problems involving participation in developing strategic initiatives eg when designing a network addressing system with subnet and host IDs and when using appropriate devices such as gateways routers or emulations

Report writing skills for business requiring depth in some areas analysis and evaluation of information in a defined range of areas

Project planning skills in relation to set benchmarks and identified scope eg when designing network addressing system with subnet and host IDs using appropriate devices such as gateways routers or emulations

Required knowledge

Current industryaccepted hardware and software products with broad knowledge of general features and capabilities

Broad general knowledge of the client business domain business function and organisation eg when installing network protocol applications

Communications technologies with broad knowledge of general features and capabilities incorporating substantial depth in some areas

Substantial knowledge of network protocols eg when installing and configuring network protocol environment

Broad knowledge of vendor product range and development directions

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

Assessment must confirm knowledge of network protocols and how this knowledge can be used internally and to facilitate interconnectivity

Assessment must confirm the ability to install and manage network protocols in a network including troubleshooting procedures

To demonstrate competency in this unit the person will require access to

Live network

Networked computers

Context of and specific resources for assessment

The breadth depth and complexity of knowledge and skills in this competency would cover selecting adapting and transferring skills and knowledge to new environments and providing technical advice and some leadership in resolution of specified problems This would be applied across a range of roles in a variety of contexts with some complexity in the extent and choice of options available

Assessment must ensure

Performance of a defined range of skilled operations usually within a range of broader related activities involving known routines methods and procedures where some discretion and judgement is required in the section of equipment services or contingency measures and within known time constraints would be characteristic

Applications may involve some responsibility for others Participation in teams including group or team coordination may be involved

Method of assessment

The purpose of this unit is to define the standard of performance to be achieved in the workplace In undertaking training and assessment activities related to this unit consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs Additional guidance on these and related matters is provided in ICA Section

The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.

Competency in this unit should be assessed using summative assessment to ensure consistency of performance in a range of contexts This unit can be assessed either in the workplace or in a simulated environment However simulated activities must closely reflect the workplace to enable full demonstration of competency

Assessment will usually include observation of real or simulated work processes and procedures andor performance in a project context as well as questioning on underpinning knowledge and skills The questioning of team members supervisors subordinates peers and clients where appropriate may provide valuable input to the assessment process The interdependence of units for assessment purposes may vary with the particular project or scenario

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

ICASB Administer network peripherals

ICAS3121B Administer network peripherals

ICASB Provide advice to clients

ICAS3031B Provide advice to clients

ICASB Provide basic system administration

ICAS3024B Provide basic system administration

ICASB Provide network systems administration

ICAS3032B Provide network systems administration

ICASC Configure and administer a network operating system

ICAS3120C Configure and administer a network operating system

ICATB Run standard diagnostic tests

ICAT3025B Run standard diagnostic tests

An individual demonstrating this competency would be able to

Demonstrate some relevant theoretical knowledge

Apply a range of welldeveloped skills

Apply known solutions to a variety of predictable problems

Perform processes that require a range of welldeveloped skills where some discretion and judgement is required

Interpret available information using discretion and judgement

Take responsibility for own outputs in work and learning

Take limited responsibility for the output of others

Maintain knowledge of industry products and services


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Devices may include but is not limited to:

gateways

routers

emulators

Network may include but is not limited to:

large and small local area networks (LANs)

wide area networks (WANs)

Virtual Private Networks (VPNs)

wireless local area networks (WLANs)

Applications may include but are not limited to:

secure shell

Telnet (not secure)

file transfer protocol (FTP)

simple mail transfer protocol (SMTP)

hypertext transfer protocol (HTTP)

hypertext transfer protocol secure (HTTPS)

secure socket layer (SSL)

Network protocol services

Some organisations may use a wide range of protocols while others a few or none at all, though more and more companies are using a large number of protocols:

TCP/IP

Hypertext transfer protocol (HTTP)

Simple network management protocol (SNMP)

H.323 protocol

Internet protocol (IP)

Electronic mail protocols

Address resolution protocol (ARP)

Wireless application protocol (WAP)

Dynamic host configuration protocol (DHCP)

Simple object access protocol (SOAP)

Internet protocol version 6 (IPv6)

File transfer protocol (FTP)