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Elements and Performance Criteria

  1. Develop the incident response program
  2. Implement the incident response program
  3. Evaluate the incident response program

Required Skills

Required skills

Logistic management skills for identified resources and procedures skills

Negotiation skills in relation to self and other team members and applied to a defined range of predictable problems

Project planning skills in relation to scope time cost quality communications risk analysis and management

Research skills for specifying analysing and evaluating broad features of a particular business domain and best practice in system development

Facilitation and presentation skills in relation to transferring and collecting information and gaining consensus on concepts

Required knowledge

Broad knowledge of basic engineering eg when evaluating threats

Broad knowledge of firesafety knowledge eg when formulating prevention and recovery strategy

Detailed knowledge of backup methodologies eg when formulating prevention and recovery strategy

Broad knowledge of systems engineering eg when evaluating threats

Specific components of the business planning process relevant to the development of IT business solutions eg when evaluating impact of system on business continuity

Broad knowledge of the client business domain eg when evaluating impact of system on business continuity

Detailed knowledge of the systems current functionality eg when evaluating impact of system on business continuity

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

Develop the Incident response program

the Incident response activation and operation

Evaluation of the incident response

Context of and specific resources for assessment

Assessment must ensure

The creation of incident response plans

The development of procedures for performing incident handling and reporting

Application of response actions in reaction to security incidents

Identify incident management improvement actions

To demonstrate competency in this unit the following resources will be needed

IT business specifications

Information on the security environment including relevant lawslegislation existing organisational security policies organisational expertise and knowledge

Possible security environment also includes the threats to security that are or are held to be present in the environment

Risk analysis toolsmethodologies

IT security assurance specifications

Incident scenarios

Method of assessment

The purpose of this unit is to define the standard of performance to be achieved in the workplace In undertaking training and assessment activities related to this unit consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs Additional guidance on these and related matters is provided in ICA Section

The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.

The following assessment method is appropriate for this unit

Competency in this unit should to be assessed using summative assessment to ensure consistency of performance in a range of contexts This unit can be assessed either in the workplace or in a simulated environment However simulated activities must closely reflect the workplace to enable full demonstration of competency

Assessment will usually include observation of real or simulated work processes and procedures andor performance in a project context as well as questioning on underpinning knowledge and skills The questioning of team members supervisors subordinates peers and clients where appropriate may provide valuable input to the assessment process The interdependence of units for assessment purposes may vary with the particular project or scenario

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended

Additionally an individual demonstrating this competency would be able to

Demonstrate understanding of specialised knowledge with depth in some areas

Analyse diagnose design and execute judgement across a broad range of technical or management functions

Generate ideas through the analysis of information and concepts at an abstract level

Demonstrate a command of wideranging highly specialised technical creative or conceptual skills

Demonstrate accountability for personal outputs within broad parameters

Demonstrate accountability for personal and group outcomes within broad parameters


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Incident may include:

fire

theft of data or property

misuse or improper access

unauthorised publication

other physical damage

According to requirementsmay include:

standards

procedures

directives

policy

regulations

law