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Required Skills
interact with clients and internal staff
provide customer service to internal customers
literacy and numeracy skills to design use and develop basic workplace documentation
undertake basic application troubleshooting
use a computer scanners laser printers and specific software
broad knowledge of features of application packages
current business practices related to preparing organisational documents
industry standard input and output devices
OHS principles and responsibilities for ergonomics
Evidence Required
Range Statement
Application software | commercial software applicationscommunication packagesgraphics packagesorganisation-specific softwarepresentation applicationsword-processing packages. |
Document files may include: | database filesemail messageshypertext markup language (HTML) pagespicturesportable document format (PDF) filesspreadsheet filesWord files. |
Organisational requirements may relate to: | consistent corporate imagecontent restrictionsestablished guidelines and procedures for document productionhouse stylestemplates. |
Appropriate person may include: | authorised business representativeclientsupervisor. |