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Elements and Performance Criteria

1. Determine work requirements
   • Identify the task requirement
   • Select appropriate software and file formats to perform required work
   • Obtain organisational documentation, such as procedures, manuals and guides and use when appropriate
2. Integrate data across different software application packages
   • Create a mailing list using a database, spreadsheet or address book, and merge mailing list with another document
   • Use software application package conversion tool to convert data from one format to another to enable additional work on the converted data
   • Save data to a new file format
   • Import objects from another software application package and modify as required to produce a required outcome
   • Export data to another software application package to produce a required outcome
   • Create a link between one software application package and another, and use this to update information to a document
3. Save and retrieve data with the aid of help functions
   • Save data to disk
   • Convert data to a new file format
   • Re-access data and check information
   • Access user help documentation or other resources for basic difficulties with software application package

Required Skills

Required skills

communication skills to

communicate with peers and supervisors

seek assistance and expert advice

literacy skills to

interpret user manuals and help functions

read and write basic workplace documents

OHS awareness skills

desktop layout

keyboard techniques

monitor and chair positioning

mouse usage

problemsolving skills to address application management and help function usage issues when using applications

technical skills to

operate a personal computer PC and printer

use commercial computing packages

use a keyboard to enter text and numerical data

link documents

Required knowledge

current business practices related to preparing reports

features and functions of commercial computing packages

import and export software functions

processes for linking documents

OHS principles and responsibilities for ergonomics

software packages used by the organisation

strategies for integrating commercial computing packages

use of input and output devices

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit	Evidence of the ability to select appropriate software and file formats create mailing list and merge with another document manipulate convert and integrate data between commercial application software following organisational procedures
Context of and specific resources for assessment	Assessment must ensure access to use of PC and printer use of software currently used in industry documents detailing organisational style guide and policy documents or information containing data suitable for use with multiple computing packages appropriate learning and assessment support when required Where applicable physical resources should include equipment modified for people with special needs
Method of assessment	A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit verbal or written questioning to assess candidates knowledge of required software applications direct observation of candidate converting and integrating data between commercial software applications review of data or documents prepared by candidate demonstrating a wide range of features from integrated packages
Guidance information for assessment	Holistic assessment with other units relevant to the industry sector workplace and job role is recommended where appropriate Assessment processes and techniques must be culturally appropriate and suitable to the communication skill level language literacy and numeracy capacity of the candidate and the work being performed Indigenous people and other people from a nonEnglish speaking background may need additional support In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge

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Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Software may include:	commercial software applications organisation-specific software.
Software application package may include:	database email graphics spreadsheet Word.
Format may include:	saving the document as another type of document, such as: comma separated values HTML text XML.
Objects may include:	graphics other documents pictures sound.
Disk may include:	CD, DVD or blu-ray storage devices: external, such as universal serial bus (USB) flash drive internal.

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